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Idle exclusion list for accurate workforce analytics

Ensure accurate productivity analytics by excluding approved communication and upskilling apps and websites (e.g., Teams, Zoom, Meet, Coursera for training) from idle detection.

This way, active participation in meetings, calls, and training is never mislabeled as “idle.”

*No credit card required · 14-day free trial · For on-prem pricing, contact Sales

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700+ organizations trust CurrentWare's employee monitoring software for visibility & control
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Track What Matters

Most monitoring systems rely only on keyboard and mouse activity. During meetings or trainings, participants may be engaged without interacting with their devices, creating false idle data.

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The Challenge Today

Remote and hybrid teams often appear “idle” during calls because they aren’t typing or clicking, even while listening, presenting, or screen sharing.

This leads to:

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False idle status during meetings and calls

Skewed productivity reporting & misleading trends

Time wasted on unnecessary investigations

Lower trust in monitoring accuracy

The Solution: Idle Exclusion List

With BrowseReporter, you can define a trusted list of apps and websites that should never be treated as idle. During calls or training sessions, employee participation is recognized as productive engagement, not idle time.

Supported Engagement Types

Video & audio meetings: Teams, Zoom, Meet

Webinars & virtual training platforms

Approved e-learning & video sites

Creative & planning tools where deep focus may not involve constant typing

Smarter Tracking & Reporting

Enable Idle Exclusion

List in policy settings

Accurate Engagement

Reports show meeting and training time as engaged, not idle

Flexibility

Choose whether time is excluded from idle OR counted as active

Consistency

Standard 5 minute idle threshold keeps you aligned with industry norms

Trustworthy Data

Historical reports stay intact; new rules apply only after activation

Efficiency Gains

Reduces unnecessary investigations for HR and IT teams.

Compliance Ready

Supports organizations needing verifiable workforce analytics for audits and regulations.

Add Approved Apps & Sites

e.g., Teams.exe, Zoom.exe, meet.google.com (up to 100 can be added)

Choose Exclusion Mode

idle only exclusion OR mark as active (non-idle)

Schedule Tracking

align exclusions with working hours

Review Reports

see clean analytics where meetings and trainings show as engaged

Ensure Privacy & Accurate Data

Privacy First Detection

Identifies when a microphone is enabled to confirm call participation, without recording any audio or content.

Covers Real World Scenarios

Works in cases like muted participants, conference room setups, and dial-in users.

Enterprise Confidence

Transparent documentation helps meet auditing and compliance requirements.

Trusted by teams across the United States, Canada & the United Kingdom

Join 100,000+ professionals across 55 countries.

currentware-comes-with-citrix-compatibility Capterra awarded CurrentWare as Best Ease of Use software 2026 CurrentWare Named a top choice by Forbes Advisor for best employee monitoring software 2025 Top Rated Employee monitoring software by SoftwareWorld CurrentWare recognized as trusted vendor of epmloyee monitoring software by Crozdesk in 2026 GetApp recognized Currentware as software with best functionality & features 2025 G2 selected CurrentWare as High Performer (Fall 2024) in employee monitoring software category GetApp recognized Currentware as employee monitoring software Category Leaders in 2024 G2 selected CurrentWare as Easiest To Do Business With (Fall 2024) in user monitoring category CurrentWare recognized by Crozdesk as a Quality Choice Solution in 2026 SoftwareAdvice rated CurrentWare as Front Runners in 2024 CurrentWare recognized by SoftwareSuggest for Best Support in 2024 CurrentWare recognized as a FinancesOnline Rising Star CurrentWare recognized by Capterra for Best Value Award in 2022 CurrentWare recognized by SoftwareSuggest for Best Support in 2024 Crozdesk recognized CurrentWare as Leader in Employee Monitoring Software 2021

What verified reviewers say

4.7 / 5 116 verified reviews on Capterra
  • Ease of use 4.8
  • Customer service 4.6
  • Features 4.6
  • Value for money 4.5

90% of reviewers would recommend BrowseReporter (average likelihood to recommend: 9 out of 10).

Read all BrowseReporter reviews on Capterra

Solutions That Work Across Industries

Tailored controls that help you meet industry standards, boost efficiency, and protect sensitive data across remote and in-office teams.

Healthcare

HIPAA-ready controls to protect PHI with USB management and insider-threat visibility.

Government

Cybersecurity and policy enforcement aligned to NIST 800-171 and CMMC.

Legal Services

Keep client data protected, billable hours productive, and software costs in check.

Manufacturing

Productivity monitoring and internet visibility for both the shop floor and back office.

Financial Services

Enforce access policies and protect sensitive financial data with audit-ready trails.

Schools & Libraries

CIPA-compliant web filtering to qualify for E-Rate and keep students safe online.

Small Business Employee Productivity

Track unproductive web browsing and idle time to detect time-wasting

Built to Support Your Compliance Program

Discover how organizations use CurrentWare’s employee monitoring software to improve visibility, strengthen compliance efforts, and manage employee activity more effectively.

Pick & Plug Into Your Existing Stack

CurrentWare works alongside the identity, security, and directory tools you already use, including support for SAML, OIDC, and CEF standards. Cloud connectors are on the way.

  • Tested & supported
  • Generic standards (SAML, OIDC, CEF)
  • On the roadmap (Cloud)

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