Get the Full Story With Employee Investigation Software

CurrentWare is the digital witness you need to gather proof of employee misconduct—whether they’re working from home or in the office.

Ensure a safe workplace with the computer activity insights you need to support the HR investigation process.

  • Enforce Company Policies
  • Get Proof of Misconduct
  • Protect Your Organization’s Reputation

CurrentWare’s Role in the HR Investigations Process

Workplace misconduct investigations are a critical role of the human resources department. When misconduct is reported the HR team needs reliable insights so they can take immediate action.

CurrentWare’s user activity monitoring, web filtering, and USB control software solutions provide the capabilities needed to prevent misconduct and investigate a complaint.

Alert for workplace conduct policy violation

Get Alerts Of Company
Policy Violations

Proactively start workplace investigations before the complaint.

Send HR professionals alerts of inappropriate conduct on company devices to address policy violations before they escalate.

  • Internet Abuse: Take appropriate action when employees visit high-risk, inappropriate, or unproductive websites. Maintain evidence of misuse to investigate any individuals involved.
  • Support Disciplinary Action: Evidence of employee computer activity supports disciplinary action if an employee is found to have engaged in misconduct.
  • Corrective Action: Discover opportunities to ensure that employees are properly trained in the acceptable use of workplace technology.

Automatic Screenshot Monitoring

Continuously capture screenshots for a visual record of employee activities. Compare productivity and activity data to the captured screenshots to understand exactly what your employees are doing.

  • Capture screenshots at set intervals for specific users/computers
  • Filter screenshots based on metadata such as productivity grading, application name, and user/PC
  • Automatically delete screenshots based on age or storage use
Employee desktop screenshots
A group of employees reviewing reports

Investigate Employee Complaints

CurrentWare’s PC activity logs give HR professionals the insights they need to investigate any employee accused of poor conduct.

  • Investigate Harassment: Verify or refute allegations of misconduct on company computers with insights into web browsing, application use, and USB device usage.
  • Support Internal Investigations: Empower Human Resources staff with the relevant data they need to conduct an investigation.
  • Establish Patterns: Employee computer activity logs help establish a pattern of behavior that may indicate misconduct, such as excessive personal use of company resources and accessing inappropriate websites.

    Detect & Prevent Employee Theft

    Trusted insiders with access to sensitive information are a significant security threat.

    CurrentWare helps prevent and detect insider threats with advance awareness and control over employee computer usage.

    • Protect Data: Block access to cloud storage sites and limit removable media to authorized devices only.
    • Detect Insider Threats: Receive real-time alerts when employees violate your acceptable use policies.
    • USB Activity Monitoring: Track what data has been copied, created, deleted, or renamed on removable media to identify the source of a data breach.
    warning message alerting employees that their computer activity is being tracked by BrowseReporter

    Monitor as Discretely or Transparently as You Want

    Whether you need discrete monitoring to capture evidence of misconduct or you want transparency to disincentivize inappropriate behavior, CurrentWare provides the capabilities you need.

    • Stealth Mode: By default, the CurrentWare agent cannot be seen by employees
    • Notifications: Optionally notify employees that they are being monitored with periodic popups
    • Client Integrity: CurrentWare cannot be uninstalled or stopped without administrator privileges

    Third Party Risk Management

    Third-party vendors, partners, consultants, and contractors often have privileged access to a company’s internal systems.

    Use CurrentWare’s data loss prevention and user activity monitoring features to detect high-risk behaviors from third party vendors.

    • Continuously capture screenshots to collect evidence of misuse
    • Monitor productivity of freelancers to ensure invoiced hours are used appropriately
    • Track and restrict data movements to portable storage devices and cloud storage services to protect sensitive data
    Employee working on a computer

    CASE STUDY

    Shady Maple Transforms Their Productivity With CurrentWare's Internet Management Tools

    Being able to identify negative browsing trends and put a stop to them within a couple of hours has meant that our employees are focused on the job almost all of the time. We have become an extremely efficient workforce.

    "When we first saw the employee tracking reports we were totally surprised by some of the behaviors that had gone under the radar" - Kevin Porsche, IT Admin, Shady Maple

    CurrentWare Features

    Internet Off

    User Activity Monitoring

    Track web browsing, software use, search queries, and more

    Remote Screen Capture

    Screenshot Monitoring

    Take automatic screenshots or remotely view desktops

    Application Blocker

    Track Software Usage

    Get insights into software usage trends in your organization

    Stealth

    Transparent & Stealth Modes

    Run silently in the background or provide notice of monitoring

    Block USB

    Block USB & Other Devices

    Set full access, read only or no access on storage devices

    Allowed List

    Device Whitelist

    Allow only authorized storage devices to be used

    Block Files

    Block File Transfers

    Prevent files from being transferred to portable storage

    Reports

    DLP Activity Reports

    Track file transfers, storage device use, file operations, and more

    Internet Off

    Block Websites

    Block websites based on
    URLs & content categories

    Download Filter
    Block Downloads/Uploads

    Prevent uploading and downloading based on file type

    Application Blocker
    Application Blacklisting

    Block specific Windows
    applications from launching

    Internet Off

    PC Power Management

    Remotely track and control PC power states

    Internet Off

    Centralized Console

    Manage all your users from the
    centralized console with Active
    Directory import or syncing

    Internet Off

    Platform Security

    Protect your CurrentWare console
    with 2FA, passwords, privilege
    management, and more

    Internet Off

    Offsite Management

    Extend onsite security policies to any remote computer running outside the corporate network

    Internet Off

    SQL Server Supported

    Database scaled for enterprise and
    large business operations using
    Microsoft SQL Server

    Employee Investigations FAQ

    Why Are Workplace Investigations Conducted?

    Investigations into alleged misconduct in the workplace are frequently started by employee complaints or anonymous accusations. An employee may report discrimination, harassment, or another potential employment law violation to a human resources (HR) professional or other company representative.

    There may be a workplace investigation when an employee is accused of stealing from the company, engaging in insider trading, visiting inappropriate websites in the workplace, or some other type of misconduct.

    Investigations, however, don’t always involve claims that someone broke a rule or law that’s in force. A complaint that an employee is not abiding by company policy may also lead to the opening of an investigation.

    What Are Examples of HR Investigations Questions?

    HR investigation questions are open-ended questions that are asked when conducting interviews with the accused employee, the employee that reported the conduct, and any relevant witnesses.

    Examples of questions asked in HR investigation interviews include

    1. What happened?
    2. When did the incident(s) occur?
    3. Who was involved in the incident(s)?
    4. Were there any witnesses?
    5. What was said or done during the incident(s)?
    6. Did anyone report the incident(s)? If so, when and to whom?
    7. Are there any documents or other evidence that can be used to support the investigation?
    8. Are there any relevant company policies or procedures that may have been violated?
    9. Has this type of behavior occurred before?
    10. What steps should be taken to prevent similar incidents from occurring in the future?
    11. What corrective action, if any, is appropriate?
    12. Are there any potential legal implications or liabilities for the company?

    Why Do You Need an HR Investigation Process?

    An HR investigation process is needed to ensure that workplace issues, such as harassment, discrimination, misconduct, or policy violations, are handled in a fair and consistent manner. 

    HR investigations can help identify the facts of a situation, determine the appropriate course of action, and protect the interests of both the company and the employees involved. 

    Some of the key reasons why an HR investigation process is important are

    1. Protecting the company’s reputation: Conducting an investigation in a prompt and professional manner can demonstrate to employees, customers, and the public that the company takes workplace issues seriously and is committed to maintaining a safe and respectful work environment.
    2. Minimizing legal risks: Failing to investigate and resolve workplace issues can expose the company to legal risks, such as lawsuits or regulatory fines.
    3. Preventing future incidents: Conducting a thorough investigation can help identify underlying causes of workplace issues and implement measures to prevent similar incidents from occurring in the future.
    4. Supporting employee well-being: HR investigations can help employees feel supported and heard, and can help create a workplace culture that values respect, safety, and fairness.

    Are Workplace Investigations Confidential?

    Workplace investigations should generally be conducted with a high level of confidentiality. It is important to protect the privacy of all parties involved in the investigation, as well as to maintain the integrity of the workplace investigation process.

    Confidentiality during a workplace investigation means that only individuals who need to know the details of the investigation are informed, such as the HR team, relevant managers or supervisors, witnesses, and the individuals involved in the incident.

    Employees who are not involved in the investigation should not be informed of the details of the investigation as it could lead to rumors, bias, or misinformation.

    However, it is important to note that confidentiality in a workplace investigation is not an absolute guarantee. In some cases, the law may require the company to disclose certain information related to the investigation.

    For example, the company may be required to disclose information related to a complaint of harassment or discrimination to government agencies or law enforcement.

    It is important to have clear policies and procedures in place to ensure that confidentiality is maintained as much as possible while still complying with legal requirements.

    Will My Employees Know They Are Being Monitored?

    With CurrentWare’s HR investigations tools your organization is in control of how visible the software is.

    The CurrentWare software client operates in stealth mode by default.

    In stealth mode, the CurrentWare software client is not visible in the system tray or control panel of the user’s computer. Your users will not be able to uninstall the program or stop it without administrator privileges.

    If you would like your users to be aware that they are being monitored, you can choose to show the CurrentWare software client in their system tray by enabling it in the client software settings.

    AccessPatrol does not disclose when its USB activity monitoring feature is active. When your employees attempt to use an unauthorized USB device they can be presented with an optional warning message.

    When BrowseControl blocks a website you can choose to show a warning message, redirect to another website, or simply have the connection fail.

    When monitoring user activity with BrowseReporter you can choose to enable the End-User Reports feature to provide users with access to their activity data. You can also display optional notifications that periodically remind them that they are being monitored.

    Does CurrentWare Have Access to Employee Data?

    No, CurrentWare cannot access your employee’s computer monitoring data. CurrentWare’s software does not send your user’s computer usage data to CurrentWare. They are installed and managed by your organization.

    All of the data collected by CurrentWare’s software is stored on a database that is installed in your organization’s data center or cloud service provider.

    With CurrentWare’s on-premises & self-managed cloud deployment options, you’re in complete control of your data.

    • Sensitive employee data stays secured to your standards rather than being sent to a third party.
    • Maintain data localization and residency compliance requirements by keeping employee data exactly where it needs to be.
    • Retain auditable records of user activity for as long as you need

    For more information please refer to our Terms of Service.

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