Key Takeaways
- USB Access Lockdown: The company successfully secured sensitive machinery and proprietary data by controlling unauthorized USB device use.
Malware Risk Mitigation: IT eliminated viruses using personal thumb drives on critical machines. - Legacy System Protection: CurrentWare provided a specialized version of AccessPatrol to protect legacy systems running on Windows XP.
- Vendor Access Security: The organization prevented unauthorized data transfers from outside vendors who frequently visit their operational sites.
- Tamper-Proof Scaling: The solution proved effective at scale across 160,000+ employees with a client agent that cannot be bypassed.
- Reliable Support Partnership: The IT team relied on responsive technical support to ensure deployment and policy adjustments.
About the Company
A leading U.S.-based manufacturing company with over 160,000 employees needed a way to safeguard sensitive machinery and proprietary data from unauthorized USB device use.
With a large network of operations and frequent visits from outside vendors and maintenance teams, the organization sought a robust, tamper-proof USB security solution that would remain active unless USB access was explicitly permitted by IT.
CurrentWare Products Used
Securing Sensitive Systems With Robust USB Access Control
The company’s IT department faced persistent issues with external removable media devices being connected to their systems. Without CurrentWare’s USB control solution AccessPatrol in place these external devices would present a significant risk to data and endpoint security.
- Malware Risk: Maintenance personnel were using personal thumb drives for work, introducing viruses into critical machines.
- Data Loss Concerns: Unauthorized USB use posed a threat of sensitive operational data being taken off company systems.
- Third-Party Access: Frequent visits from outside vendors increased the risk of malicious or accidental data transfers.
Protecting Legacy Systems Against Modern Threats
One of the company’s greatest challenges was finding a USB control solution for their broad spectrum of Windows operating systems going as far back as Windows XP, which are needed to keep legacy systems running.
Thankfully CurrentWare has been in operation since 2003, allowing its development team to provide a revised legacy version of AccessPatrol that could protect Windows XP machines.
Scaling Security Successfully With Stellar Support
Following extensive testing of AccessPatrol, the company was delighted by its extensive USB control capabilities, its ease-of-use, and the quality of CurrentWare’s customer support. Most critically, AccessPatrol’s client agent could not be bypassed, making CurrentWare a clear choice when compared to the company’s current USB control solution.
CurrentWare’s Customer Care Makes the Difference
For this manufacturing giant, technical support is more than just a convenience—it’s an essential partner in maintaining security. From the very first deployment of AccessPatrol, the company’s IT team has relied on CurrentWare’s responsive and knowledgeable support staff to ensure smooth implementation across their expansive network.
Whether it was answering configuration questions, troubleshooting unique scenarios, or guiding policy adjustments, the support team consistently provided timely solutions. Each inquiry was resolved quickly, allowing the IT department to focus on protecting their systems rather than fighting technical roadblocks.
