Viking Yachts is a premiere yacht manufacturer of quality convertible yachts, open yachts, and motor yachts ranging from 37 to 92 feet. Building a better boat every day has been Viking's philosophy for over five decades.
New Gretna, New Jersey
CurrentWare Products Used:
Improve productivity by restricting and filtering non-work related websites and applications and secure your network by blocking malicious websites and downloads
Monitor internet and application activity with remote screen capturing, tracking usage, generating reports, and e-mail alerting
Prevent data loss and secure endpoint connections by filtering and blocking devices such as USBs, and generating device activity reports
Conserve energy and reduce costs by scheduling systems to shut down or sleep during specific times or when computers are inactive and scheduling start up times
Update June 2022:
A lot has changed in the world since our first case study interview in August of 2021, namely a sudden surge in remote workers due to the COVID-19 pandemic. See the video above for the latest updates from Viking Yachts.
The below case study contains information from both our initial interview and our video interview follow-up in June 2022.
As the network administrator for Viking Yachts, Vincent Pecoreno knows his network and his people like the back of his hand. As the company grew he was responsible for supporting over 530 users and 1500 devices across multiple geographic locations, making visibility a challenge without the right tools in place.
To continue supporting the employees that make Viking Yachts’ vision of quality yachts possible, Vincent knew that he needed solutions for monitoring and controlling internet use and the flow of data in the company.
After some searching Vincent was delighted to have found the CurrentWare team. With CurrentWare he received more than quality software; he got the expertise and professionalism that the Viking Yachts team looks for when selecting their partners.
“Other companies don’t give the attention and support you need. They force you through thousands of switch boards and FAQs before you can get a hold of someone. With CurrentWare I know that when I need them I can just call them up and deal with them on the phone.”
When it comes to managing insider threats, businesses are faced with a serious predicament: You want to show your employees that you trust them, but you also need to keep sensitive data safe from theft and misuse.
The data security risks of offboarding employees simply cannot be understated. It’s been reported that 70% of intellectual property theft occurs within the 90 days before an employee’s resignation announcement.
When an employee in their company put in their 3-weeks notice, Vincent was tasked with auditing their USB activity with AccessPatrol. To his dismay he found evidence of the soon-to-be-ex-employee transferring 400+ highly valuable proprietary design files to a portable storage device coming from the employee’s account.
“When I ran AccessPatrol’s reports I found that they were transferring a large amount of classified company files to take with them! If we didn’t have CurrentWare we would have never known what was going on.”
“He was going to work for a competitor, so he would have had carte blanche of all the designs we used…that would have been pretty catastrophic because he would have been using our information to build boats that we've sold successfully.”
Once confronted with the evidence, the employee confessed to their crimes. Without the visibility provided by AccessPatrol the soon-to-be-ex employee would have gotten away with stealing Viking Yachts' designs and giving a competitor a significant competitive advantage.
“CurrentWare saved us a lot of time and money. When the employee was questioned about the data transfer he admitted to it because he knew we had the absolute evidence to take him to trial. I cannot thank all of you enough for this software, being able to audit removable drives is invaluable.”
Along with protecting their confidential data with AccessPatrol, Viking Yachts uses BrowseControl and BrowseReporter to manage employee internet and application usage.
Trust is paramount to Viking Yachts’ family-owned business, but they also need to verify that their computer usage policies are being followed. Thanks to BrowseReporter’s user activity reports they can easily audit the internet and application usage of employees that are suspected of misusing company computers.
“If a manager or HR suspects that an employee is doing something they shouldn’t be doing I’ll investigate. If I see something that doesn’t look right, I will use BrowseReporter’s reports to audit them and see what they’re doing on a daily basis.”
CurrentWare’s user activity monitoring features also provide valuable insights into how well new employees are doing. For the first few months Vincent keeps an eye on their internet, application, and USB device usage to ensure that they are using company equipment as expected.
If there are any issues Vincent can provide managers and human resources staff with the information they need to give further guidance to their new employees.
It’s no secret that Vincent has been more than impressed with his 6+ years as a CurrentWare customer. Whether it be protecting Viking Yachts’ intellectual property, enforcing their computer use policies, or protecting their network against web-based threats, CurrentWare has been there to make managing their network and users easier than ever.
“My main reasons for choosing CurrentWare was the very fair cost per user and overall solid product that gave more options with a lower price tag, high accuracy, and solid customer support. CurrentWare has a long history of being there. Whenever we need something, I can call you guys up and you're there. You go above and beyond in helping.”
“CurrentWare then and now is still my favorite product, and I've been in this business for over 26 years. We have all the data we need.”
As for the future? The flexibility and capabilities of the CurrentWare Suite provides Viking Yachts with plenty of options as their needs evolve.
“We tend to work in the office but we know that CurrentWare is there for us if employees need to work from home. Being able to control portable storage devices and internet usage on laptops is going to be a great help.”