Customer Spotlight

CurrentWare Customer Shady Maple

Shady Maple Takes Back Control Over Employee Technology Use

"Before CurrentWare we had ways of managing and dealing with HR that simply weren't scalable."
CurrentWare Customer Kevin Porsche

Kevin Porsche
IT Admin
Shady Maple

Company:
Shady Maple is a Farm market and fresh produce distributor based in Eastern Pennsylvania, USA
www.shady-maple.com

Headquarters:
Pennsylvania, US

Industry:
Grocery & Retail

Type:
B2C

Size:
130+ Employees

CurrentWare Products Used:


  • BrowseControl BrowseControl

    Improve productivity by restricting and filtering non-work related websites and applications and secure your network by blocking malicious websites and downloads

  • BrowseReporter BrowseReporter

    Monitor internet and application activity with remote screen capturing, tracking usage, generating reports, and e-mail alerting

Shady Maple found CurrentWare during a significant period of growth in their company. As their number of employees grew, Shady Maple knew that they needed an employee productivity solution that was scalable.

Their old ways of managing employee internet abuse—manually checking each employee’s computer individually and hoping that they didn’t clear out their web history—would no longer be sustainable.

“It was going onto the employee’s machine and hoping that they didn’t clear out their history, things of that nature.

The more requests I got from our HR department requesting to know what the user was doing at a particular point in time, it became apparent that we needed to get a central management system in place for our web monitoring activity.”

Since implementing CurrentWare’s employee internet management tools, Shady Maple’s operational efficiency has skyrocketed. Thanks to the central console Shady Maple could use BrowseReporter to review the internet and application usage data of their entire workforce from a single device.

These insights helped Shady Maple answer key questions, such as:

  • Are employee performance issues being caused by excessive unproductive web browsing?
  • What bandwidth hogs are slowing down the network, and who is responsible for the excessive bandwidth use?
  • Are our employees spending the majority of their time on-task, or do particular distractions need to be limited?

BrowseReporter’s ease of use and automated reporting made the solution accessible for use by managers, HR, and IT personnel alike.

“There wasn’t any 360-page instruction manual - it just worked! When we first saw the employee tracking reports we were totally surprised by some of the behaviors and habits that had gone under the radar.”

 

The robust CurrentWare client agent maintained the integrity of the user activity data even when employees deleted their browser’s web history, providing Shady Maple with accurate and actionable information about their browsing habits.

Commonly abused websites and applications were effortlessly blocked from being accessed using BrowseControl. Employees that needed access to blocked content for legitimate work purposes could be readily exempted from BrowseControl’s content filtering policies in just a few clicks.

Thanks to CurrentWare, Shady Maple’s network performance has dramatically improved and their workforce has regained focus on their core tasks. The records of excessive unproductive web browsing and application use gave the HR department the insights they needed to effectively diagnose performance issues.

 
 
CurrentWare Customer Shady Maple Headquarters
 
 

“The HR department suddenly gained the ability to present tangible evidence of disinclination to employees who had been underperforming or slacking on the job.

Being able to identify negative browsing trends and put a stop to them within a couple of hours has meant that our employees are focused on the job almost all of the time. We have become an extremely efficient workforce.”

 
 

This data wasn’t only useful to IT, management, and HR, either; once Shady Maple gave their employees access to their own data they were able to benefit from the same productivity insights that the business leaders had.

“The employees find the reports to be an extremely helpful self-analysis tool, and use the reports to analyze and reconfigure priorities!”

As customers like Shady Maple continue to grow, CurrentWare has grown alongside them. We’ve continued to make significant improvements to our products based on the feedback of real users such as Kevin.

 

“CurrentWare takes user feedback, and actually reacts to it. We have definitely enjoyed making use of their propensity to involve feature requests from customers as part of the roadmap for future updates.”

CurrentWare Customer Kevin Porsche

Kevin Porsche
IT Admin
Shady Maple

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