Use CurrentWare’s remote workforce management software to improve the productivity and security of your employees—no matter where they work.
& many more
What Are the Benefits of Monitoring a Remote Workforce?
98% of employees surveyed said they would like the option to work remotely (at least some of the time) for the rest of their careers.1 To continue offering this perk in the long term companies need to implement remote workforce management software to keep employees productive and secure no matter where they work.
Actively disengaged employees cost the U.S. up to $550 billion in lost productivity per year.2
Remote employee monitoring software helps track remote employee productivity and work efficiency to see who is working diligently and who needs further support.
Protect Sensitive Data
26% of employees considered keeping company data during the COVID-19 pandemic.3
Visibility into how employees are handling sensitive data is essential for keeping sensitive data safe; especially in a remote environment.
86% of remote workers feel the need to prove that they are working hard.4
Reduced visibility is a significant struggle when managing remote teams. Tracking how employees spend their time provides them with an opportunity to demonstrate their efforts.
What You Can Track With CurrentWare’s Computer Usage Monitoring Software
The CurrentWare Suite has 15+ computer activity reports to choose from. You can monitor user activity across multiple devices, providing you with insights into how they spend their time.
The Challenges of Managing Remote Teams
Whether you are managing a team remotely during COVID or you’ve always been a remote-friendly company, it’s no secret that remote workforce management is a unique challenge.
What Are the Top Concerns of Remote Managers? 5
- 82% are concerned about reduced employee focus
- 75% are concerned about reduced team cohesiveness
- 82% are concerned about reduced employee productivity
- 70% are concerned about maintaining company culture
- 67% are concerned about employees overworking
Cybersecurity Risks of Remote Work
Allowing external access to internal resources erodes the very concept of a secure network perimeter. When approaching remote workforce management from a cybersecurity perspective you need to rely more on authentication, user activity monitoring, and endpoint security to protect sensitive data.
- How can we ensure that employees are following security guidelines when they work from outside of the office?
- Without monitoring solutions in place how can we determine what is “normal” activity for our end-users.
- How can we prevent remote employees from stealing trade secrets, personal information, and other sensitive data?
How Can I Keep Data Safe When Remote Workers Have Access to It?
- Provide your remote employees with security awareness training that addresses the unique risks of remote work.
- Monitor and restrict access to data egress points such as portable storage devices to ensure that sensitive data isn’t being stolen or mishandled.
- Provide them with access to company-owned devices that can be appropriately monitored and restricted.
Limited Communication, Culture, and Visibility
A lack of visibility is a significant remote workforce management challenge. 37% of employees at companies that allow remote work feel that working remotely hinders visibility.6
This lack of visibility can lead to burnout and a loss of morale as remote employees overexert themselves in an attempt to prove that they are working productively.
- How can newly remote teams prove that they have the skills to stay productive when they work from home?
- How can the managers of remote teams see the full extent of their contributions when they are not working together in the office?
- How can we ensure that our remote workers are collaborating effectively when they work from home.
How Can I Maintain Communication and Visibility When Employees Work Remotely?
Provide remote workers with asynchronous communication and collaboration tools. Remote workforce management solutions such as team chat platforms, productivity and time tracking tools, and project management software allow remote teams to stay connected.
Coordinating Flexible Schedules
Working remotely with flexible work hours is an excellent perk for employees. Unfortunately this work style presents unique remote workforce management challenges that can be difficult to overcome. For teams that require real-time collaboration a lack of structure can harm productivity and cause unnecessary bottlenecks.
- Are remote employees working too much (burnout risk) or too little (disengagement)?
- Is there enough overlap between remote teams for collaborative work?
- Do we have enough employees working during core hours to meet business needs?
How Can I Coordinate Flexible Work Schedules?
Where possible, use asynchronous project management and communication systems. This allows employees to start and stop their contributions as they see fit. For remote teams that require real-time collaboration you can schedule core work hours where employees are expected to be available.
For these teams, monitoring solutions show you whether or not there is enough shared time for collaboration and communication during the work day. If the schedules of your remote workers do not overlap enough you can adjust core work hours to maximize availability.
Concerns About Low Engagement
How can you tell that your remote employees are working as expected? Considering that eight in 10 remote workers admit to slacking off at work during the COVID-19 lockdown, newly remote managers are struggling to keep their remote teams engaged.7
Struggling to maintain accountability when managing remote employees? With monitoring software you can rest assured that your staff is engaged and meeting expectations, allowing you to focus your efforts on providing your remote teams with the support they need to stay productive while they work from home.
- Are my employees more productive working from home or from the office?
- Who are my top performers and who is taking advantage of remote work to slack off?
- Do my remote teams have everything they need to meet their goals?
How Can I Tell If My Employees are Working When They Work from Home?
Have regular check-ins with your remote team to go over their progress towards key deliverables. Review the quality of their work and see if it’s up to their usual standard. If it feels like they are lagging behind, review their employee productivity reports to see if distractions or inefficient work processes have affected their quality of work.
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Discover Our Products
Starting at $2.99 USD user/month
BrowseReporter is a versatile employee monitoring software to track productivity and efficiency. Easily monitor web browsing and application usage with intuitive user activity reports.
✓ Make informed decisions with user activity monitoring
✓ Detailed evidence of web activity, the perfect tool for enforcing internet use policies
✓ Automatically capture screenshots of employee desktops
BrowseControl is an easy-to-use website blocking software for restricting internet access.
Enforce internet use policies, block distracting websites, and improve internet security with granular internet access control policies.
✓ Block websites based on URLs and content categories
✓ Prevent users from running certain programs
✓ Control internet access with allow and block lists
AccessPatrol is a data loss prevention and USB control software to protect sensitive data against theft to portable storage devices.
Block USB devices and other peripherals to mitigate the threat of USB malware and data leakage.
✓ Block USB devices, network storage, & other peripherals
✓ Get alerts of USB file transfers and device use
✓ Block file transfers based on name and filetype
PC Power Manager
enPowerManager is an effective solution for remotely managing PC power policies across an enterprise to conserve energy and reduce costs.
With a simple click of the mouse computers can be remotely shutdown or booted automatically at different times during the day.
✓ Remotely schedule and manage computer power states
✓ Configure advanced power policies for all users
✓ Track logon, startup, and shutdown activities
Employee Monitoring, Web Filtering, PC Power Management, & Device Control Software
Improve employee productivity, data security, and business intelligence with advanced awareness and control over how technology is used in your organization.
Each solution operates from the same central console, allowing you to easily manage the entire CurrentWare Suite from the convenience of a web browser.
✓ Get advantageous pricing when you purchase all four solutions
✓ Seamlessly add new solutions without redeploying the clients
✓ Includes BrowseReporter, BrowseControl, AccessPatrol, and enPowerManager
Flexible Deployment Options
Improve Productivity & Efficiency in 3 Simple Steps
Download the Free Trial
Get started today with a free fully-functional 14-day trial of the CurrentWare Suite. No credit card required to sign up!
Deploy the Software
Install the CurrentWare Console & Server on an admin's computer, then deploy the CurrentWare Clients to your users’ computers.
Manage your Users
Organize your users/computers with AD sync or configure custom policy groups. Apply policies and run on their computer activities.
Download: Best practices for monitoring employees
There are potential privacy concerns that your employees may have when you monitor their computer activity. By following these best practices you can monitor employee computer use while respecting workplace privacy laws.
Best Practices for Monitoring Remote Workers
Use Employee Computer Activity Data Fairly
The computer activity data of remote employees must only be used for its stated purpose. This ensures that employees have provided informed consent to having their data collected and improves their trust in the use of remote employee monitoring software.
For example, if you are monitoring remote employees to ensure that work from home policies are being followed you should not then use that data to evaluate their performance during a salary negotiation.
Keep Employee Computer Activity Data Safe
The computer activity data of remote employees can be potentially sensitive. Information such as internet browsing history and search queries can reveal personal information including health status, ethnicity, sexual orientation, etc.
To prevent this data from being misused you must treat user activity data like any other form of sensitive information. This includes limiting who can access the data, ensuring that anyone with access to the data understands their security and privacy responsibilities, and keeping the data stored in a secure location.
Respect the Limitations of Productivity Monitoring
The insights provided by remote employee monitoring software do not provide the full context into how employees work.
Unless an employee is in a position where 100% of their work occurs on a computer there is bound to be work-adjacent tasks such as meetings, deep thought, and project planning that is not reflected in their computer activities.
For this reason you must avoid making automated decisions based on their activity data. Instead, use the insights provided to optimize workflows, address clearly disengaged employees, and ensure that work from home policies are being followed.
Avoid Invasive Remote Employee Monitoring
In today’s privacy-conscious world employers need to monitor employees in a way that is transparent, minimally invasive, and respectful of employee privacy. The best way to respect the privacy expectations of employees and only monitor what is needed to meet the company’s goals.
Do Not Monitor More Than Necessary
You do not need to monitor individual keystrokes (and potentially capture private messages, passwords, etc) to track the productivity of remote employees. Instead, track how they spend their time during work hours by monitoring the computer activity of remote teams.
Do Not Monitor Employees Without Their Informed Consent
Employees that are not aware that they are being monitored, why they are being monitored, and how they are being monitored are less likely to find employee monitoring acceptable. By being transparent about your use of remote workforce management software you can get informed consent and demonstrate to your remote teams that you have their best interests at heart.
Do Not Monitor Personal Devices
You must respect the reasonable expectation of privacy that remote employees have when they are using their personal computers for work tasks. If you must allow your employees to use their personal devices you should have them work within a monitored virtual desktop or remotely connect to a company-owned workstation.
Frequently Asked Questions
Are There Any Limits to the Free Trial?
The free trial of our remote employee tracking software is fully functional. You can deploy it on up to 10 computers for 14 days.
If you need more time or more computers to properly evaluate the best employee productivity tracking software for your organization:
Does CurrentWare Have Access to Employee Data?
No. CurrentWare’s employee productivity software does not send your user’s computer usage data to CurrentWare. They are installed and managed by your organization.
All of the data collected by CurrentWare’s software is stored on a database that is installed in your organization’s data center or cloud service provider.
For more information please refer to our Terms of Service.
Will My Employees Know They Are Being Monitored?
Depending on the needs of your environment and the laws of your jurisdiction you can opt to deploy BrowseReporter with or without its transparency-enhancing features enabled.
Stealth Employee Monitoring
BrowseReporter operates in stealth mode by default.
In stealth mode, the CurrentWare Client is not visible in the system tray or control panel of the employee’s computer. Your employee will not be able to uninstall the CurrentWare client or prevent it from running.
Transparent Employee Monitoring
BrowseReporter includes a variety of transparency-boosting features to help your employees remain aware that their computer activity is being monitored in the workplace.
- Monitoring Notifications: Display a custom message that periodically reminds your employees that their internet and application activity is being monitored by BrowseReporter.
- Show In System Tray: Enable this feature to make the CurrentWare Client visible in the system tray of your employee’s computers.
- End-User Reports: Enable this feature to give your employees access to their own computer activity data. This lets them see exactly what internet and application usage data is being shared.
Is This a Cloud Solution?
No, our employee productivity solutions are not cloud-native. At this time they will continue to be offered exclusively for on-premises deployments, however, you can install CurrentWare’s software on a cloud platform of your choice with our private cloud option.
How Can I Monitor Employees That Work Remotely?
With the right employee monitoring software, you can easily keep track of what your remote workforce does during work hours.
Simply install the monitoring software on their computers and generate reports on their activities from the central console. To get started:
I Want To Monitor Employees Who Work From Home But I’m Worried About Their Privacy. What Should I Do?
In today’s privacy-conscious world employers need to monitor employees in a way that is transparent, minimally invasive, and respectful of employee privacy.
To help employers develop a privacy-first employee monitoring strategy, CurrentWare has written a white paper with the best practices for monitoring the productivity and time of employees.
Will BrowseReporter Continue Monitoring Employees When They Leave the Network?
Yes. The client agent has the ability to monitor employee computer activity even if it loses connection to the CurrentWare Server.
When your employees disconnect from your network the client agent will store their activity data locally on their computer. Once they reconnect to your network their data will be synced to the CurrentWare server.
Note: If you wish to get activity data from employee computers that are outside of the network, they will need to be able to communicate with the CurrentWare Server. Once a connection is reestablished you will receive your employee’s computer usage data and any CurrentWare policy updates will take effect.
Is It Legal to Use Remote Employee Monitoring Software?
When determining how employee monitoring software will be used in your organization it is important to understand the potential privacy implications for your employees and what factors influence your right to monitor employee computer activity.
Depending on your jurisdiction and the jurisdiction of your employees you may have legal obligations to fulfill before monitoring employees in the workplace. The best practice is to consult with a legal professional first.
Most workplace privacy and employee monitoring laws require you to be transparent about data collection. This includes informing employees about what is being monitored, how their data will be protected, and how it will be used.
How Can I Monitor the Productivity of Remote Workers?
Have regular check-ins with your remote employees to go over their progress towards key deliverables. Review the quality of their work and see if it’s up to their usual standard.
If it feels like they are lagging behind, review their computer activity reports to see if internet-based distractions have affected their quality of work.
Using BrowseReporter’s remote employee productivity reports you can readily see how your employees spend their time on websites that are deemed productive, unproductive, or neutral.
My Employees Use a VPN and/or Remote Acess Software to Connect to Their Work Computer. Can CurrentWare Still Track Their Activity?
Yes! Simply install the CurrentWare client agent on the workstation they are connecting to. CurrentWare can also be set up for remote workers with port forwarding, offsite mode, and a standalone software installation.
How Do You Effectively Manage a Remote Workforce?
Effectively managing a remote workforce requires a combination of asynchronous management and communication, flexibility, and a revised approach to productivity management.
Performance management for remote workers is a particularly unique challenge. How can you know that employees are engaged and working as expected when they are out-of-sight and surrounded by distractions?
Just getting started with remote workforce management in your company? The CurrentWare team has prepared a guide that will provide you with the insights you need to manage a distributed, hybrid or remote workforce. | Read the Guide
Make Managing Your Remote Workforce Easier Than Ever
1 We Forum – 6 charts that show what employers and employees really think about remote working https://www.weforum.org/agenda/2020/06/coronavirus-covid19-remote-working-office-employees-employers. Accessed 4 Jun. 2021.
2 Gallup – State of the American Workplace 2017 Report https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx. Accessed 4 Jun. 2021.
3 Deloitte – Cyber crime – the risks of working from home https://www2.deloitte.com/ch/en/pages/risk/articles/covid-19-cyber-crime-working-from-home.html. Accessed 4 Jun. 2021.
4 CityAM – Remote working is causing employees to feel overworked https://www.cityam.com/remote-working-is-causing-employees-to-feel-overworked/. Accessed 4 Jun. 2021.
5 Owl Labs – 2019 State of Remote Work Report https://resources.owllabs.com/state-of-remote-work/2019. Accessed 4 Jun. 2021.
6 Indeed – Remote Work Can Bring Benefits, but Attitudes Are Divided 14 Nov. 2018, https://www.indeed.com/lead/remote-work-survey. Accessed 4 Jun. 2021.
7 SellCell – Survey: Eight in 10 Remote Workers Admit to Slacking Off at Work 2 Jul. 2020, https://www.sellcell.com/blog/survey-eight-in-10-remote-workers-admit-to-slacking-off-at-work/. Accessed 4 Jun. 2021.