& many more
What Are the Benefits of Remote Employee Monitoring Software?
98% of employees surveyed said they would like the option to work remotely (at least some of the time) for the rest of their careers.1 To continue offering this perk in the long term companies need to implement the best employee monitoring software to keep each remote employee productive and secure no matter where they work.
Boost Productivity With Productivity Tracking
Actively disengaged employees cost the U.S. up to $550 billion in lost productivity per year.2
Remote employee monitoring software provides productivity metrics that help track remote employee productivity and work efficiency to see who is working diligently and who needs further support.
Protect Sensitive Data With Insights Into Suspicious Behavior
26% of employees considered keeping company data during the COVID-19 pandemic.3
Visibility into how employees are handling data is essential for preventing data leaks to insider threats; especially in a remote environment.
With CurrentWare’s remote employee monitoring software you can prevent data breaches to USB devices with detailed reports of data each remote employee transmitted to portable storage devices.
Track Employee Engagement With Activity Tracking
86% of remote workers feel the need to prove that they are working hard.4
Reduced visibility is a significant struggle when managing remote teams. Tracking how a remote employee spends their time with remote employee monitoring software provides them with an opportunity to demonstrate their task management efforts.
Prevent Employee Time Theft
The average employee steals ~4.5 hours per week from their employer, totaling nearly 6 full work weeks per year. 5
With CurrentWare’s remote employee monitoring software, preventing time theft at work is as easy as installing the solution on your employee’s computers and collecting data on time spent working vs time spent on distracting websites and applications.
Verify Remote Employee Attendance
Managers of remote teams are often concerned that a disengaged team member will be dishonest about their working hours.
Track time spent on app usage and websites during work hours to get detailed reports of when each remote team members starts and stops their work day.
Shady Maple Transforms Their Productivity With Internet Filtering & Employee Computer Monitoring Software
“Being able to identify negative browsing trends and put a stop to them within a couple of hours has meant that our employees are focused on the job almost all of the time. We have become an extremely efficient workforce."
Improve Hybrid & Remote Employee Management With CurrentWare
CurrentWare’s remote employee monitoring software solutions have all the features and detailed reports you need to maintain a productive remote workforce. Easily provide managers of distributed teams with the insights they need to manage projects and guide their remote team to success.
Click Here for Transcript
Hey everyone, this is Dale here. I am the Digital Marketing Manager for CurrentWare.
In today’s video, I’d like to show off the new user activity data dashboards that were introduced to BrowseReporter in version 6.0.2.
With these dashboards, you can review the productivity levels, web browsing, application usage, and bandwidth consumption of your entire workforce from the convenience of a web browser.
These dashboards work in tandem with BrowseReporter’s computer activity reports to provide valuable insights into how technology is used in your organization.
Today’s video is just a sneak peek of what BrowseReporter is capable of; as time goes on you can expect to see further enhancements and data points added to these dashboards.
To begin using the new dashboards simply select the groups or users you would like to review, then select the desired time period.
Here at the top of the Overview dashboard, you will see a comparison between the data from this period and the previous time period. This gives you a high-level glance into whether the given metrics have increased or decreased during this timeframe.
Below that, we have graphs showing the Top 5 most used websites and applications. This shows you what computer activities your users spend the most time on.
Next, you’ll see the top 5 most active and idle users or groups.
BrowseReporter automatically switches from Active Time Tracking to Idle Time Tracking when the user stops using their keyboard or mouse for a set period of time; this threshold can be changed to fit your organization’s needs.
Let’s drill down even further by clicking on one of our groups.
In this group sub-dashboard, you can see the most productive and unproductive users in the group, along with a dedicated Activity Log.
Likewise, if we started out looking at a specific user rather than a group we would be taken to a sub-dashboard with that specific user’s online status and computer activity data.
The Activity Log lets you review the raw data that is used to populate the dashboards.
You can use the search function to find specific information, use the column menu to adjust what columns appear, and sort the data that is displayed.
What data points are available in the Activity Log will vary depending on the dashboard you’re viewing.
For example, here in the Overview dashboard, we have access to Group or usernames along with several active and idle time metrics.
In the productivity dashboard, we’d have access to the group or user name, the number of users, and various productivity metrics.
Likewise, the Activity Log of the Websites dashboard shows domain names, active time, web content categories, and the productivity categorization for the domain.
The Activity Log of the Applications dashboard shows the application name, process name, active time, and idle time.
To finish things off, let’s take a look at the dashboards offered in version 6.0.2
Switching over to the Productivity dashboard you will see how much time was spent on productive, unproductive, and neutral web browsing. You’ll also see who the most productive and unproductive users or groups are, as well as the top 5 websites and categories.
What is considered productive can be customized by going to BrowseReporter’s Productivity Grading window; a shortcut to this can be found in the dashboard settings.
From here you’ll be able to specify whether a given website category or a specific domain should be labeled as productive, unproductive, or neutral.
Moving on to the Websites dashboard you will find the total active and idle time for the selected groups or users, the top 5 websites and most active users, as well as the web browsing Activity Log.
In the applications dashboard, you will find similar graphs showing how much time was spent using applications, the top 5 most used applications, the 5 users that spent the most time using applications, and the application usage Activity Log.
Finally, we have the bandwidth usage dashboard. Here you’ll be able to see who is using the most bandwidth and how much bandwidth was used each day.
If you’d like to see what websites are responsible for anomalies in bandwidth usage you can run BrowseReporter’s Bandwidth Usage by URL report.
This report will show you the exact websites that are consuming bandwidth; from there you can decide whether the bandwidth hogs need to be blocked with BrowseControl or if other corrective measures need to be taken.
Ready to boost operational efficiency, employee productivity, and endpoint security with advanced awareness and control over how your employees use technology in the workplace?
Get started today with a FREE trial of any of our software solutions.
Simply visit CurrentWare.com/Download to try our software for yourself or get in touch with us at CurrentWare.com/Contact.
User Activity Dashboards
- Use the collected data to review aggregated results of your entire workforce or drill down to individual users
- Select the date range and activities you want to populate the dashboard with
- Use the activity log to review raw data; add/remove columns, sort data, and export to .XLSX or .PDF
Track Productive vs Unproductive Time
- View time spent on productive vs unproductive web browsing & app use
- Customize to what is considered productive in your organization
- Compare trends in aggregated & individual productivity over time
- Use the Productivity by Location reports to ensure you have a productive remote workforce by comparing productivity levels between time spent in-office vs time spent working remotely
Take Screenshots Of Your Employees’ Desktops
Taking screenshots of your employees' desktops lets you see exactly what they are doing on their computers.
- Capture high-resolution and compressed screenshots of your employee’s desktops
- BrowseReporter can be configured to automatically delete older screenshots to reduce storage requirements
- Screenshots are tagged with the website or application that was being used, the time, and the name of the computer that was captured
Discover Our Products
Starting at $3.99 USD user/month
BrowseReporter is a versatile employee monitoring software to track productivity and efficiency.
Easily monitor web browsing and application usage with intuitive user activity reports and dashboards.
✓ Make informed decisions with user activity monitoring
✓ Detailed evidence of web activity, the perfect tool for enforcing internet use policies
✓ Automatically capture screenshots of employee desktops
BrowseControl is an easy-to-use website blocking software for restricting internet access.
Enforce internet use policies, block distracting websites, and improve internet security with granular internet access control policies.
✓ Block websites based on URLs and content categories
✓ Prevent users from running certain programs
✓ Control internet access with allow and block lists
AccessPatrol is a data loss prevention and USB control software to protect sensitive data against theft to portable storage devices.
Block USB devices and other peripherals to mitigate the threat of USB malware and data leakage.
✓ Block USB devices, network storage, & other peripherals
✓ Get alerts of USB file transfers and device use
✓ Block file transfers based on name and filetype
PC Power Manager
enPowerManager is an effective solution for remotely managing PC power policies across an enterprise to conserve energy and reduce costs.
Schedule PC power states or remotely boot up, shut down, or restart computers from the convenience of a central console.
✓ Remotely schedule and manage computer power states
✓ Configure advanced power policies for all users and computers
✓ Track logon, startup, and shutdown activities with intuitive reports
Get All 4 Modules in the CurrentWare Suite
Each module operates from the same central console, allowing you to easily manage the entire CurrentWare Suite from the convenience of a web browser.
✓ Get an advantageous price starting at $8.99 USD PUPM when you purchase all four modules as a bundle
✓ Seamlessly add new modules without redeploying the clients
✓ Includes BrowseReporter, BrowseControl, AccessPatrol, and enPowerManager
Flexible Deployment Options
On-Premises | Remote Workers | Self-Managed Cloud
Download the Free Trial
Get started today with a free fully-functional 14-day trial of the CurrentWare Suite. No credit card required to sign up!
Deploy the Software
Install the Console & Server on a computer, server, or a cloud platform of your choice. Then deploy the Clients to your users’ computers.
Manage your Users
Organize your PCs/Users into custom policy groups. Get advanced awareness & control over how technology is used in your organization.
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With a Free Trial
Fully functional. Easy to use. Install in minutes.
The reporting feature offers accurate insights on internet activities in order to ensure compliance & organization policies are met. The offsite management feature makes it easy to monitor those working from home.
Carroline Achieng O., Sales Consultant
Absa Life Assurance, 10,001+ Employees
BrowseReporter is simple to use and provides our company with the information we were looking for. Having BrowseReporter installed has prevented any internet abuse. This was exactly what we wanted!
Denise P., IT Manager
Paper & Forest Products, 51-200 Employees
BrowseReporter allows us to better control the activities of our remote employees, which are growing in number due to our transformation policy. It prevents irregular practices that go against our company's basic labor standards.
Kilmer M., Senior Director of Advertising
Financial Services Company, 51-200 Employees
Browsereporter is an extremely useful piece of software for monitoring our employees' devices while they are at work. It enables us to view data in real time, conduct detailed analyses of each employee's activities, and improve productivity where necessary.
Sebastian P., Chief Marketing and Customer Experience Officer
Retail, 10,001+ Employees
Get Started Today
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The Challenges of Managing Remote Teams
Whether you are managing a team remotely during COVID or you’ve always been a remote-friendly company, it’s no secret that successful remote employee management is a unique challenge. Here are the top challenges of a remote work environment.
What Are the Top Concerns of Remote Team Managers? 5
- 82% are concerned about reduced employee focus
- 75% are concerned about reduced team cohesiveness
- 82% are concerned about reduced employee productivity
- 70% are concerned about maintaining company culture
- 67% are concerned about employees overworking
The advanced features of remote employee monitoring software tools play a unique role in addressing the concerns of managers and other team leaders.
With insights into remote employee activity you can:
- Track time spent on productive and distracting activities throughout the day
- Ensure that remote employees are following business processes
- Verify working hours to ensure that individual employees do not overwork themselves
Cybersecurity Risks of Working Remotely
When approaching remote employee management from a cybersecurity perspective you need to rely more on authentication, remote employee monitoring, and endpoint security to protect data.
- How can we ensure that employees are following security guidelines when they work from outside of the office?
- Without monitoring solutions in place how can we determine what is “normal” activity for our end-users.
- How can we prevent remote employees from stealing trade secrets, personal information, and other data?
How Can I Keep Data Safe When Remote Workers Have Access to It?
- Provide your remote employees with security awareness training that addresses the unique risks of remote work.
- Monitor and restrict access to data egress points such as portable storage devices to ensure that data isn’t being stolen or mishandled.
- Provide them with access to company-owned devices that can be appropriately monitored and restricted.
Limited Communication, Culture, and Visibility
Distributed workforces mean more flexible and non-uniform work hours. With this shift, managers now have a hard time determining and tracking their employees’ productivity.
A lack of visibility is a significant remote employee management challenge. 37% of employees at companies that allow remote work feel that working remotely hinders visibility.6
This lack of visibility can lead to burnout and a loss of morale as remote employees overexert themselves in an attempt to prove that they are working productively.
- How can newly remote teams prove that they have the task management skills to stay productive when they work from home?
- How can the managers of remote teams see the full extent of their contributions when they are not working together in the office?
- How can we ensure that our remote workers are collaborating effectively when they work from home?
How to Maintain Communication and Visibility When Employees Work Remotely
Provide remote workers with asynchronous communication and collaboration tools. Remote employee management solutions such as team chat platforms, productivity and time tracking tools, and project management software allow remote teams to stay connected.
With remote employee monitoring software tools you can keep a pulse on individual employee engagement with insights into the time spent working each day. This activity tracking lets your engaged employees work their best knowing their efforts are noticed.
Coordinating Flexible Schedules
Working remotely with flexible work hours is an excellent perk for employees. Unfortunately this remote work style presents unique remote employee management challenges that can be difficult to overcome.
For a remote team that requires real-time collaboration for optimal task management and project management, a lack of structure can harm productivity and cause unnecessary bottlenecks.
- Are remote employees working too much (burnout risk) or too little (disengagement)?
- Is there enough overlap between remote teams for collaborative remote work?
- Do we have enough employees working during core hours to meet business needs?
How Can I Coordinate Flexible Work Schedules?
Where possible, use asynchronous project management and communication systems. This allows employees to start and stop their contributions as they see fit, improving their work life balance.
For remote teams that require real-time collaboration you can schedule core work hours where all your employees are expected to be available for team meetings, instant messaging, etc.
For these teams, monitoring solutions show you whether or not there is enough shared time for collaboration and communication during the work day. If the schedules of your remote workers do not overlap enough you can adjust core work hours to maximize availability.
Concerns About Low Employee Engagement
How can you tell that your remote employees are working as expected? Considering that 8 in 10 remote workers admit to slacking off at work during the COVID-19 lockdown, newly remote managers are struggling to keep their remote teams engaged.7
- Are my employees more productive working from home or from the office?
- Who are my top performers and who is taking advantage of remote work to slack off?
- Do my remote teams have everything they need to meet their goals?
- How can I track time spent being productive during working hours?
Struggling to maintain accountability when managing remote employees? With remote employee monitoring software tools you can rest assured that your staff is engaged and meeting expectations, allowing you to focus your efforts on providing your remote teams with the support they need to stay productive while they work from home.
How Can I Tell If My Employees are Working When They Work from Home?
Have regular check-ins with your remote team to go over their progress towards key deliverables. Review the quality of their work and see if it’s up to their usual standard. If it feels like they are lagging behind, review their employee productivity reports to see if distractions such as social media sites or inefficient work processes have affected their quality of work.
Learn The Best Practices for Monitoring Employees
Follow these best practices to increase buy-in for employee monitoring. Learn how to create a monitoring strategy that is transparent, fair, and respectful of employee privacy.
Best Practices for Monitoring Hybrid & Remote Workers
Even with the best employee monitoring software with advanced employee monitoring features you need clear employee communication from team leaders to get the most out of your employee monitoring solution.
Follow these best practices for tracking employee activity to monitor your employees’ activity with work from home monitoring software while respecting their privacy.
Use Employee Computer Activity Data Fairly
The computer activity data of remote employees must only be used for its stated purpose. This ensures that employees have provided informed consent to having their data collected and improves their trust in the use of remote employee monitoring software.
For example, if you are monitoring remote employees to ensure that work from home policies are being followed you should not then use that data to evaluate their performance during a salary negotiation.
Keep Employee Computer Activity Data Safe
The computer activity data of remote employees can be potentially sensitive. Information such as internet browsing history and search queries can reveal personal information including health status, ethnicity, sexual orientation, etc.
To prevent this data from being misused you must treat user activity data like any other form of sensitive information. This includes limiting who can access the data, ensuring that anyone with access to the data understands their security and privacy responsibilities, and keeping the data stored in a secure location.
Respect the Limitations of Productivity Monitoring
The insights provided by remote employee monitoring software do not provide the full context into how employees work.
Unless an employee is in a position where 100% of their work occurs on a computer there is bound to be work-adjacent tasks such as meetings, deep thought, and project planning that is not reflected by employee monitoring tools.
For this reason you must avoid making automated decisions based on their activity data. Instead, use the insights provided to optimize workflows, address clearly disengaged employees, and ensure that work from home policies are being followed.
Avoid Invasive Remote Employee Monitoring
In today’s privacy-conscious world employers need to monitor employees in a way that is transparent, minimally invasive, and respectful of employee privacy. The best way to respect the privacy expectations of employees is to use employee monitoring tools to only monitor what is needed to meet the company’s goals.
Do Not Monitor More Than Necessary
You do not need to monitor individual keystrokes (and potentially capture private messages, passwords, etc) to track the productivity of remote employees. Instead, track how they spend their time during work hours by monitoring the computer activity of remote teams with work from home monitoring software.
Do Not Monitor Employees Without Their Informed Consent
Employees that are not aware that they are being monitored, why they are being monitored, and how they are being monitored are less likely to find employee monitoring acceptable.
By being transparent about your use of remote employee monitoring software you can get informed consent and demonstrate to your remote teams that you have their best interests at heart.
Do Not Monitor Personal Devices
You must respect the reasonable expectation of privacy that remote employees have when they are using their personal computers for work tasks.
If you must allow your employees to use their personal devices you should have them work within a monitored virtual desktop or remotely connect to a company-owned workstation.
Remote Employee Monitoring Software
Features to Improve Transparency & Respect Employee Privacy
The best employee monitoring software provides the flexibility you need to monitor employee computer activity while respecting workplace privacy expectations. Here are all the features for improving privacy when using our remote employee monitoring software.
Give your employees access to their own computer activity data. They can see exactly what internet and application usage data is being captured and use the time tracking their own benefit.
Custom Data Retention
Automatically delete user activity data after a set period of time. Maintain auditable records of employee computer usage and time tracking for only as long as needed.
Monitor Software Notifications
Display a custom message from time-to-time to notify your employees that their computer activity is being monitored.
Show in System Tray
Enable this feature to make the CurrentWare Client visible in the system tray of your employee’s computers.
Restrict access to employee monitoring data with a password-protected console and unique data access permissions for each manager. Easily provide access on an as-needed basis.
Schedule Employee Monitoring
Schedule BrowseReporter’s computer tracking to only collect data during work time. Turn off monitoring during non-work hours and personal browsing periods.
Disable Computer Tracking
CurrentWare’s computer tracking software features can be selectively enabled or disabled, giving you full control over what is being monitored.
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Frequently Asked Questions About CurrentWare’s Work From Home Monitoring Software
Are There Any Limits to the Free Trial?
The free trial of our remote employee tracking software is fully functional. You can deploy it on up to 10 computers for 14 days.
If you need more time or more computers to properly evaluate the best employee productivity tracking software for your organization:
Does CurrentWare Have Access to Employee Data?
No. CurrentWare’s employee productivity software does not send your user’s computer usage data to CurrentWare. They are installed and managed by your organization.
All of the data collected by CurrentWare’s software is stored on a database that is installed in your organization’s data center or cloud service provider.
For more information please refer to our Terms of Service.
Will My Employees Know They Are Being Monitored?
Depending on the needs of your environment and the laws of your jurisdiction you can opt to deploy BrowseReporter with or without its transparency-enhancing features enabled.
Stealth Employee Monitoring
BrowseReporter operates in stealth mode by default.
In stealth mode, the CurrentWare Client is not visible in the system tray or control panel of the employee’s computer. Your employee will not be able to uninstall the CurrentWare client or prevent it from running.
Transparent Employee Monitoring
BrowseReporter includes a variety of transparency-boosting features to help your employees remain aware that their computer activity is being monitored in the workplace.
- Monitoring Notifications: Display a custom message that periodically reminds your employees that their internet and application activity is being monitored by BrowseReporter.
- Show In System Tray: Enable this feature to make the CurrentWare Client visible in the system tray of your employee’s computers.
- End-User Reports: Enable this feature to give your employees access to their own computer activity data. This lets them see exactly what internet and application usage data is being shared.
Is This a Cloud Solution?
The CurrentWare Suite can be deployed on-premises or on a cloud platform of your choice. Both deployment option are compatible with remote workers with a few configuration changes.
Our remote work monitoring solutions are not cloud-native
How Can I Monitor Employees That Work Remotely?
With the right employee monitoring software, you can easily keep track of what your remote workforce does during work hours.
Simply install the monitoring software on their computers and generate reports on their activities from the central console. To get started:
I Want To Monitor Employees Who Work From Home But I’m Worried About Their Privacy. What Should I Do?
In today’s privacy-conscious world employers need to monitor employees in a way that is transparent, minimally invasive, and respectful of employee privacy.
To help employers develop a privacy-first employee monitoring strategy, CurrentWare has written a white paper with the best practices for monitoring the productivity and time of employees.
Will BrowseReporter Continue Monitoring Employees When They Leave the Network?
Yes. The client agent has the ability to monitor employee computer activity even if it loses connection to the CurrentWare Server.
When your employees disconnect from your network the client agent will store their activity data locally on their computer. Once they reconnect to your network their data will be synced to the CurrentWare server.
Note: If you wish to get activity data from employee computers that are outside of the network, they will need to be able to communicate with the CurrentWare Server. Once a connection is reestablished you will receive your employee’s computer usage data and any CurrentWare policy updates will take effect.
Is It Legal to Use Remote Employee Monitoring Software?
When determining how employee monitoring software will be used in your organization it is important to understand the potential privacy implications for your employees and what factors influence your right to monitor employee computer activity.
Depending on your jurisdiction and the jurisdiction of your employees you may have legal obligations to fulfill before monitoring employees in the workplace. The best practice is to consult with a legal professional first.
Most workplace privacy and employee monitoring laws require you to be transparent about data collection. This includes informing employees about what is being monitored, how their data will be protected, and how it will be used.
How Can I Monitor the Productivity of Remote Workers?
Have regular check-ins with your remote employees to go over their progress towards key deliverables. Review the quality of their work and see if it’s up to their usual standard.
If it feels like they are lagging behind, review their computer activity reports to see if internet-based distractions have affected their quality of work.
Using BrowseReporter’s remote employee productivity reports you can readily see how your employees spend their time on websites that are deemed productive, unproductive, or neutral.
My Employees Use a VPN and/or Remote Acess Software to Connect to Their Work Computer. Can CurrentWare Still Track Their Activity?
Yes! Simply install the CurrentWare client agent on the workstation they are connecting to. CurrentWare can also be set up for remote workers with port forwarding, offsite mode, and a standalone software installation.
How Do You Effectively Manage a Remote Employee?
Effectively managing a remote workforce requires a combination of asynchronous management and communication, flexibility, and a revised approach to productivity management.
Performance management for remote workers is a particularly unique challenge. How can you know that employees are engaged and working as expected when they are out-of-sight and surrounded by distractions?
Just getting started with remote employee management in your company? The CurrentWare team has prepared a guide that will provide you with the insights you need to manage a distributed, hybrid or remote workforce. | Read the Guide
How is the CurrentWare Suite Secured?
CurrentWare is committed to the security of its platform, its users and their data.
- All of the data collected by CurrentWare’s solutions is stored in your organization’s data center or cloud service provider; the data is not sent to CurrentWare.
- The web console cannot be accessed without a username and password. For an added layer of authentication security you can enable two-factor authentication.
- You can selectively enable/disable what data is tracked and delete old records automatically.
For a complete overview of the security measures that CurrentWare has in place, check out the CurrentWare platform security overview page.
Make Managing Your Remote Teams Easier Than Ever
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1 We Forum – 6 charts that show what employers and employees really think about remote working https://www.weforum.org/agenda/2020/06/coronavirus-covid19-remote-working-office-employees-employers. Accessed 4 Jun. 2021.
2 Gallup – State of the American Workplace 2017 Report https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx. Accessed 4 Jun. 2021.
3 Deloitte – Cyber crime – the risks of working from home https://www2.deloitte.com/ch/en/pages/risk/articles/covid-19-cyber-crime-working-from-home.html. Accessed 4 Jun. 2021.
4 CityAM – Remote working is causing employees to feel overworked https://www.cityam.com/remote-working-is-causing-employees-to-feel-overworked/. Accessed 4 Jun. 2021.
5 Forbes – How To Insure Against Time Theft https://www.forbes.com/sites/ashikahmed/2018/01/19/how-to-insure-against-time-theft/
6 Owl Labs – 2019 State of Remote Work Report https://resources.owllabs.com/state-of-remote-work/2019. Accessed 4 Jun. 2021.
7 Indeed – Remote Work Can Bring Benefits, but Attitudes Are Divided 14 Nov. 2018, https://www.indeed.com/lead/remote-work-survey. Accessed 4 Jun. 2021.
8 SellCell – Survey: Eight in 10 Remote Workers Admit to Slacking Off at Work 2 Jul. 2020, https://www.sellcell.com/blog/survey-eight-in-10-remote-workers-admit-to-slacking-off-at-work/. Accessed 4 Jun. 2021.