Remote Employee Monitoring Software

Use CurrentWare’s remote employee monitoring software to improve productivity & security—no matter where your team members work

  • Track Productivity by Location
  • Verify Attendance & Engagement
  • Offer Flexibility Without Sacrificing Accountability

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The Benefits of a Remote Employee Monitoring Tool

98% of employees surveyed said they would like the option to work remotely (at least some of the time) for the rest of their careers.1 To continue offering this perk in the long term companies need to implement the best employee monitoring software to keep each remote employee productive and secure no matter where they work.

BrowseReporter today's insights productivity score

Real Time Tracking of Employee Activity

86% of remote workers feel the need to prove that they are engaged while working remotely.4

Today’s Insights displays the real-time productivity and availability status of individuals and teams via an at-a-glance dashboard.

Easily view the most recent productivity metrics to understand who is actively working and what application/website they last used.

  • Get high-level views of the apps and websites activity of individual users and teams
  • Easily see who is online now and who hasn’t logged in today
  • Filter cards by activity, productivity, name, and average activity time

Measure Productivity to Identify Unproductive Employees

Actively disengaged employees cost the U.S. up to $550 billion in lost productivity per year.2

Remote employee monitoring software provides real-time team productivity metrics to show you who is working diligently and who needs further support.

  • Find out if employees are wasting work time on social media, computer games, and other distractions
  • Track the productivity levels of your entire workforce, a specific team, and individual employees
  • Compare productivity between time spent in-office vs working remotely to provide flexibility while maintaining accountability
Graphs comparing productivity between in-office, remote, and hybrid employees
accesspatrol USB file operations history activity log

Protect Sensitive Data With Insights Into Suspicious Behavior

26% of employees considered keeping company data during the COVID-19 pandemic.3

Real-time visibility into how employees are handling data is essential for preventing data leaks to insider threats; especially in a remote environment.

With CurrentWare’s remote employee monitoring software you can prevent data breaches with detailed reports of data transfers to portable storage devices, network share drives, cloud storage services, and more.

Track Active vs Idle Time

CurrentWare’s computer activity reports let you see if an employee was actively using their computers. You can even see if a specific website was actively used or simply running in the background.

  • Monitor employees’ internet usage based on active time, idle time, and total time to see how long they are away from their computers
  • Track active and idle times of employees based on how long it has been since they have used their mouse or keyboard
  • Start tracking employee idle time after their computer has been inactive for a set period of time
Screenshot of BrowseReporter's employee idle time tracking dashboard
Employee logon activity report with active and idle times

Prevent Employee Time Theft With Time Tracking

The average employee steals ~4.5 hours per week from their employer, totaling nearly 6 full work weeks per year. 5

Combine idle time tracking with logon/logoff tracking to get a full picture of when employees start and stop working on their computers

  • Audit logon and logoff times to see how long your employee’s are working at their computers
  • Get a record of each time your employees startup, sleep, and shutdown their computers
  • Verify that employees working from home are active during work hours and see when they are taking breaks

Take Screenshots
of Employee Desktops

See exactly what your employees are doing on their computers.  Automatically take screenshots when specific websites or applications are used.

  • Capture high-resolution and compressed screenshots of your employee’s desktops
  • BrowseReporter can be configured to automatically delete older screenshots to reduce storage requirements
  • Screenshots are tagged with the website or application that was being used, the time, and the name of the computer
BrowseReporter's employee desktop screen capture feature with a grid of screenshots displayed
Graphs with breakdowns of how much time was spent working in-office, remotely, or hybrid

Get Insights Based on Employee Location

BrowseReporter’s Location Insights dashboard helps leaders make data-driven decisions about remote, in-office, and hybrid work.

Promote flexibility without sacrificing accountability with insights into how location flexibility affects employee engagement and productivity.

  • Compare productivity scores between groups of in-office, remote, and hybrid employees to gauge the impact that location has on employee engagement
  • See how much of your workforce is working in-office, remotely, or hybrid in a given timeframe
  • Review productivity trends to decide if frequently abused distractions need to be limited with BrowseControl’s URL filter

 

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Case Study

Shady Maple Transforms Their Productivity With  Internet Filtering & Employee Computer Monitoring Software

“Being able to identify negative browsing trends and put a stop to them within a couple of hours has meant that our employees are focused on the job almost all of the time. We have become an extremely efficient workforce.”

Real-Time Employee Computer
Activity Dashboards & Reports

BrowseReporter’s real-time user activity dashboards and reports give you the insights you need to identify productivity leaks, detect excessive bandwidth usage, reduce software costs, and improve business intelligence.

BrowseReporter productivity dashboard - individual user

User Activity Dashboards

  • Use the collected data to review aggregated results of your entire workforce or drill down to individual users
  • Select the date range and activities you want to populate the dashboard with
  • Use the activity log to review raw data; add/remove columns, sort data, and export to .XLSX or .PDF
Employee Productivity Dashboard

Track Productive vs Unproductive Time

  • View time spent on productive vs unproductive web browsing & app use
  • Customize to what is considered productive in your organization
  • Compare trends in aggregated & individual productivity over time
  • Use IP-based location tracking to compare productivity levels between time spent in-office vs time spent working remotely
Screenshot of BrowseReporter's employee idle time tracking dashboard

Idle Time Tracking

  • Find out when remote employees are idling for too long or spending too much of their working hours on non-work related activities
  • Customize idle time based on the last keyboard/mouse inputs
  • Discover which departments or employees are the most active
BrowseReporter bandwidth tracking dashboard

Bandwidth Monitoring

  • Detect bandwidth-hogging websites on your network
  • Review bandwidth usage trends to inform network capacity planning
  • See which individual users or groups have the greatest bandwidth usage
Application activity log with app titles

Track Website & Application Usage

  • Detect the use of unauthorized software applications
  • Track which apps & sites employees use solo, as a team, or as a company
  • Determine software adoption rates with usage data for apps and SaaS sites
Employee desktop screenshots

Take Screenshots Of Your Employees’ Desktops

  • Capture high-resolution and compressed screenshots of your employee’s desktops to see exactly what they're doing on their computers.
  • The employee screenshot monitoring software feature can be configured to automatically delete older screenshots to reduce storage requirements
  • Screenshots are tagged with the website or application that was being used, the time, and the name of the computer that was captured
today's insights user score cards

Keep a Pulse on Team Activity in Real-Time

  • Get high-level views of the recent activity of individual users and teams
  • Easily see who is online now and who hasn’t logged in today
  • Track your users’ most recent productivity, activity, availability status
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FREE DOWNLOAD
Work From Home Policy Template

Download this free work from home policy template and tailor it to fit your company's needs

  • Set expectations for employees who work from home
  • Define eligibility criteria for working remotely
  • Outline your remote employee monitoring practices

Flexible Deployment Options

With CurrentWare’s user activity monitoring solutions you’re in complete control of how your data is stored, secured, and retained. Your employees' data cannot be accessed by CurrentWare.

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On Premises

Keep Control of Your Data

 

Install the management software on a standard computer, then deploy the client software to your users' computers

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Remote Workers

Monitor & Manage on Any Network

 

Connect your remote employees’ computers to the management software with simple port forwarding rules

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Self-Managed Cloud & VDI

Citrix, Azure, AWS, GCP, and More!

 

Enjoy the scalability and availability of the cloud alongside the security, control, and flexibility of our on-premises solution

CurrentWare Suite

Get all 4 modules for the best value or choose the exact solutions you need

Get Advanced Activity Insights

BrowseReporter is a versatile employee monitoring software to track productivity and efficiency.

  • Make informed decisions
  • Enforce company policies
  • Improve productivity
today's insights user score cards

Block Harmful Websites

BrowseControl is an easy-to-use website blocking software for restricting internet access.

  • Block URLs & categories
  • Block unwanted apps
  • Website allow & block lists
Screenshot of category filtering window from BrowseControl web filter. Porn and social media categories blocked.

Stop Data Theft to USB Devices

AccessPatrol is USB control software to protect sensitive data against theft to portable storage devices.

  • Block USB devices
  • USB file activity alerts
  • Block file transfers
AccessPatrol peripheral device permissions mockup block usb

Control PC Power States

enPowerManager is a remote PC power manager for centrally managing power settings across all endpoints.

  • Track logon and logoff times
  • Log PC power event history
  • Remotely shutdown PCs
Screenshot of enPowerManager's PC power schedule with weekly boot, restart, and shutdown events scheduled

We’re Here to Help

The CurrentWare team prides itself on its high-quality customer support. We will support you every step of the way—whether you’re just starting your free trial or actively using CurrentWare in your network.

At CurrentWare, customer success is our priority at every stage of your journey. We take pride in providing high-quality and reliable pre and post-sale support to make your experience exceptional.

We offer the same level of high-quality support to all of our customers—no extra fees or packages necessary!

Mike Noseworthy
Customer Support Lead

Product Training

CurrentWare provides the documentation, training, and other resources you need to take full advantage of the capabilities of our products.

Technical Support

Our expert support team is here to help you. Reach out to us over email, live chat, or phone from 8:00 AM – 6:30 PM EST, Monday to Friday.

Check Out Our Great Reviews!

The reporting feature offers accurate insights on internet activities in order to ensure compliance & organization policies are met. The offsite management feature makes it easy to monitor those working from home.

Carroline Achieng O., Sales Consultant
Absa Life Assurance, 10,001+ Employees

BrowseReporter is simple to use and provides our company with the information we were looking for. Having BrowseReporter installed has prevented any internet abuse. This was exactly what we wanted!

Denise P., IT Manager
Paper & Forest Products, 51-200 Employees

In my nearly 40 years in the IT business I’ve worked with a lot of support teams. I really appreciate CurrentWare going the extra mile to help me get the most out of the product. They’ve definitely outweighed any of the other competitors that I’ve looked at.

Jerry Slocum, Managed Services Provider
Haggerty Auto Group, 150-200 Employees

BrowseReporter is an extremely useful piece of software for monitoring our employees' devices while they are at work. It enables us to view data in real time, conduct detailed analyses of each employee's activities, and improve productivity where necessary.

Sebastian P., Chief Marketing and Customer Experience Officer
Retail Industry, 10,001+ Employees

Expand your capabilities with CurrentWare's award-winning productivity and security software

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The Challenges of Managing Remote Teams

Whether you are managing a team remotely during COVID or you’ve always been a remote-friendly company, it’s no secret that successful remote employee management is a unique challenge. Here are the top challenges of a remote work environment.

What Are the Top Concerns of Remote Team Managers? 5

  • 82% are concerned about reduced employee focus
  • 75% are concerned about reduced team cohesiveness
  • 82% are concerned about reduced employee productivity
  • 70% are concerned about maintaining company culture
  • 67% are concerned about employees overworking

The advanced features of remote employee monitoring software tools play a unique role in addressing the concerns of managers and other team leaders.

With insights into remote employee activity you can:

  • Track time spent on productive and distracting activities throughout the day
  • Ensure that remote employees are following business processes
  • Verify working hours to ensure that individual employees do not overwork themselves

Cybersecurity Risks of Working Remotely

When approaching remote employee management from a cybersecurity perspective you need to rely more on authentication, remote employee monitoring, and endpoint security to protect data.

  • How can we ensure that employees are following security guidelines when they work from outside of the office?
  • Without monitoring solutions in place how can we determine what is “normal” activity for our end-users.
  • How can we prevent remote employees from stealing trade secrets, personal information, and other data?

How Can I Keep Data Safe When Remote Workers Have Access to It?

  • Provide your remote employees with security awareness training that addresses the unique risks of remote work.
  • Monitor and restrict access to data egress points such as portable storage devices to ensure that data isn’t being stolen or mishandled.
  • Provide them with access to company-owned devices that can be appropriately monitored and restricted.

Limited Communication, Culture, and Visibility

37% of employees at companies that allow remote work feel that working remotely hinders visibility.6

This lack of visibility can lead to burnout and a loss of morale as remote employees overexert themselves in an attempt to prove that they are working productively.

  • How can newly remote teams prove that they have the task management skills to stay productive when they work from home?
  • How can the managers of remote teams see the full extent of their contributions when they are not working together in the office?
  • How can we ensure that our remote workers are collaborating effectively when they work from home?

With remote employee monitoring software tools you can keep a pulse on individual employee engagement with insights into the time spent working each day. This activity tracking lets your engaged employees work their best knowing their efforts are noticed.

Coordinating Flexible Schedules

Working remotely with flexible work hours is an excellent perk for employees. Unfortunately this remote work style presents unique remote employee management challenges that can be difficult to overcome.

  • Are remote employees working too much (burnout risk) or too little (disengagement)?
  • Is there enough overlap between remote teams for collaborative remote work?
  • Do we have enough employees working during core hours to meet business needs?

How Can I Coordinate Flexible Work Schedules?
Where possible, use asynchronous project management and communication systems. This allows employees to start and stop their contributions as they see fit, improving their work life balance.

For remote teams that require real-time collaboration you can schedule core work hours where all your employees are expected to be available.

With WFH monitoring solutions you can verify that there is enough shared time for collaboration and communication during the work day. 

Concerns About Low Employee Engagement

Managers of remote teams often struggle to keep them engaged—Considering that 8 in 10 remote workers admit to slacking off at work during the COVID-19 lockdown these struggles can be a significant productivity drain.7

  • Are my employees more productive working from home or from the office?
  • Who are my top performers and who is taking advantage of remote work to slack off?
  • Do my remote teams have everything they need to meet their goals?

Struggling to maintain accountability when managing remote employees? With remote employee monitoring software tools you can rest assured that your staff is engaged and meeting expectations, allowing you to focus your efforts on providing your remote teams with the support they need to stay productive while they work from home.

 

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Learn The Best Practices for Monitoring Employees

Follow these best practices to increase buy-in for employee monitoring. Learn how to create a monitoring strategy that is transparent, fair, and respectful of employee privacy.

Best Practices for Monitoring Hybrid & Remote Workers

Even with the best employee monitoring software with advanced employee monitoring features you need clear employee communication from team leaders to get the most out of your employee monitoring solution.

Follow these best practices for tracking employee activity to monitor your employees’ activity with work from home monitoring software while respecting their privacy.

Be Transparent About Employee Activity Monitoring

Employees that are not aware that they are being monitored, why they are being monitored, and how they are being monitored are less likely to find the use of employee computer monitoring software acceptable.

CurrentWare’s employee and computer monitoring software solutions can be deployed with an optional stealth mode or configured to periodically notify employees that they are being monitored.

  • Turn on BrowseReporter’s End Users Reports feature to give employees access to their data. This gives them the autonomy to monitor their own productivity.
  • Disclose the scope of employee monitoring during onboarding and within company policies.
  • Make sure employees understand how data is being collected, what data is being collected, and how it will be used.

Ensure Confidentiality & Privacy for the Employees Involved

While complete confidentiality cannot be guaranteed for all employees involved, the workplace investigation process must be conducted with as much confidentiality as possible for the parties involved.

Any monitoring or data collection should be conducted in compliance with applicable laws and regulations, as well as in accordance with the employer’s policies and procedures.

Additionally, it is essential to maintain the confidentiality of sensitive information and respect the privacy rights of employees during the investigation.

    Consult With Legal Counsel

    When it comes to workplace privacy, both the employee and the employer have rights that vary based on the jurisdiction of the company, as well as any relevant collective bargaining agreements.

    Before monitoring employee computer activity for workplace investigations, be certain to consult with legal counsel to understand what employment laws apply to your organization and what steps you must take to monitor employees lawfully. 

    At a minimum your legal team will recommend a Workplace Monitoring Policy that outlines what data is collected and how it will be used. 

    How to Increase Buy-in for Employee Monitoring

    • Consult your employees. Involve a representative sample of employees to ensure that their voices are heard. Allow them to voice any concerns they have regarding your use of employee computer monitoring software.
    • Do not track more than necessary. Only collect, store, and use the types of data that are adequate and relevant for the stated purposes. Overly invasive monitoring methods such as capturing individual keystrokes and webcam feeds are highly likely to infringe on employee privacy rights unless there is a legitimate business need that cannot be adequately met through less invasive methods.
    • Limit access to employee monitoring data. Restricting access to monitoring data to a “need to know” basis limits opportunities for misuse. Use CurrentWare’s operator permissions to password protect the console and limit who has access to certain features.

    Protect Employee Monitoring Data From Misuse

    Employee monitoring data can be sensitive. Organizations need to ensure that administrative and technical security measures are in place to prevent data from being misused or leaked to unauthorized parties.

    • Password-protect employee data. The CurrentWare Console can be password protected to limit who has access to employee computer activity data.
    • Limit data access. With CurrentWare's Operator Accounts you can provide a manager with access to their department's data without providing them with the data of other departments. You can also use the email reports feature to automatically send data about specific users/PCs on a regular basis.
    • Only use employee computer activity data for its intended purpose. If employees consent to their data being collected for the purpose of enforcing acceptable use policies it is critical that it is not reappropriated for another purpose without their explicit and informed consent.

    Only Monitor What is Needed

    Employee monitoring is unique for every organization, and yours is no exception. 

    When you monitor your employees the best practice is to only monitor what is needed to meet your organization’s goals. 

    Rather than monitoring every single action your employees take without a clear reason to do so, you should map your clearly defined goals to the data points you need to collect in order to meet them.

    This ensures that the monitoring methods used are as minimally invasive as is needed to meet your goals. You’ll also improve buy-in by clearly demonstrating the intended purpose of the monitoring.

    Get Informed Consent From Monitored Employees

    When implementing an employee monitoring solution, get explicit and informed consent from your employees that they are going to be monitored.

    Even if there are no laws that specifically require that you disclose to employees that they are being monitored, it is the best practice to do so anyway. 

    How in-depth you explain the process is up to the discretion and unique needs of your organization, however it is best to be as open as possible and have your employees read and sign an employee monitoring policy.

    Combine the Insights With Other Workplace Investigation Techniques

    Workplace investigations require thorough documentation and evidence before a final decision is made and corrective action is implemented. 

    While workplace investigation software is critical to the investigation process it is most effective when combined with traditional investigative techniques.

    • Gather Other Evidence: Combine computer activity data with any information you already have, such as an employee complaint, a supervisor’s report, written statements from witnesses, or written warnings.
    • Conduct Interviews: Interview witnesses, the involved parties, and other employees that may have insights into the alleged conduct. Gather all relevant information in thorough notes.
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    Employee Monitoring Software Features to Improve Transparency & Respect Privacy

    The best computer monitoring software provides the flexibility you need to monitor computer activity while respecting privacy expectations. Here are some of the best privacy and security enhancing features of CurrentWare.

    End-User Reports

    Give your users access to their own computer activity data so they can see exactly what data is being captured and use it for their benefit.

    CurrentWare auto delete scheduler with checkboxes for URLs, applications, bandwidth, and device data

    Custom Data Retention

    Automatically delete user activity data after a set period of time. Maintain auditable records of computer usage and time tracking for only as long as needed.

    Monitoring Software Notifications

    Periodically display a pop-up message to notify your users that their computer activity is being monitored. The notification's message can be customized.

    Show in System Tray

    Enable this feature to make the CurrentWare Client visible in the system tray of your users' computers.

    Limit Access to User Data

    Restrict access to user activity data with a password-protected console and unique data access permissions for each manager. 

    Schedule Monitoring

    Schedule BrowseReporter’s computer tracking to only collect data during work time. Turn off monitoring during non-work hours and personal browsing periods.

    Disable Computer Tracking

    Take full control over what is being monitored with controls for choosing what is captured and excluding specific users from being monitored.

    CurrentWare admin activity log

    Admin Activity Logs

    These audit logs help your security, auditing, and compliance teams answer “who did what, where, and when?” when it comes to configuration changes and data access within the CurrentWare Suite.

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    Get Started Today
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    Fully functional. Easy to use. Install in minutes.

    CurrentWare Features

    Internet Off

    User Activity Monitoring

    Track web browsing, software use, search queries, and more

    Remote Screen Capture

    Screenshot Monitoring

    Take automatic screenshots or remotely view desktops

    Application Blocker

    Track Software Usage

    Get insights into software usage trends in your organization

    Stealth

    Transparent & Stealth Modes

    Run silently in the background or provide notice of monitoring

    Block USB

    Block USB & Other Devices

    Set full access, read only or no access on storage devices

    Allowed List

    Device Whitelist

    Allow only authorized storage devices to be used

    Block Files

    Block File Transfers

    Prevent files from being transferred to portable storage

    Reports

    DLP Activity Reports

    Track file transfers, storage device use, file operations, and more

    Internet Off

    Block Websites

    Block websites based on
    URLs & content categories

    Download Filter
    Block Downloads/Uploads

    Prevent uploading and downloading based on file type

    Application Blocker
    Application Blacklisting

    Block specific Windows
    applications from launching

    Internet Off

    PC Power Management

    Remotely track and control PC power states

    Internet Off

    Centralized Console

    Manage all your users from the
    centralized console with Active
    Directory import or syncing

    Internet Off

    Platform Security

    Protect your CurrentWare console
    with 2FA, passwords, privilege
    management, and more

    Internet Off

    Offsite Management

    Extend onsite security policies to any remote computer running outside the corporate network

    Internet Off

    SQL Server Supported

    Database scaled for enterprise and
    large business operations using
    Microsoft SQL Server

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    Resources for Managing Remote & Distributed Teams

    Employee monitoring: How to Monitor Remote Workers

    How to Monitor Employees Working From Home

    Struggling with accountability when employees work from home? Here’s how productivity monitoring software can help

    Model of earth sits between hands. Icons representing data surround them

    Remote Workforce Management 101: Tech, Tips, and Techniques

    New to remote workforce management? This guide will provide you with the insights you need to manage your remote team

    The pros and cons of employee monitoring

    Pros and Cons of Employee Monitoring—Is It Right For Your Organization?

    This article outlines the advantages and disadvantages of monitoring employees to help you make an informed decision

    How to get buy-in for employee tracking software

    How to Get Buy-In for Employee Tracking Software

    Learn the benefits of monitoring employees, and how to get buy-in for employee monitoring from all levels of your organization.

    Remote worker on a laptop sitting outside

    The Top Cybersecurity Risks of Hybrid & Remote Workers

    Organizations with remote workers need to adapt to the unique cybersecurity risks that come with them

    How to Know if Remote Employees are Working

    How to Know if Your Remote Employees Are Working

    Learn how to ensure your remote employees work as expected and what you can do to keep them on task

    CurrentWare

    Get Started Today
    With a Free Trial

    Fully functional. Easy to use. Install in minutes.

    Frequently Asked Questions About CurrentWare’s Work From Home Monitoring Software

    Are There Any Limits to the Free Trial?

    The free trial of our remote employee tracking software is fully functional. You can deploy it on up to 10 computers for 14 days.

    If you need more time or more computers to properly evaluate the best employee productivity tracking software for your organization:

    reach out to our support team.

    Does CurrentWare Have Access to Employee Data?

    No, CurrentWare cannot access your employee’s computer monitoring data. CurrentWare’s software does not send your user’s computer usage data to CurrentWare. They are installed and managed by your organization.

    All of the data collected by CurrentWare’s software is stored on a database that is installed in your organization’s data center or cloud service provider.

    With CurrentWare’s on-premises & self-managed cloud deployment options, you’re in complete control of your data.

    • Sensitive employee data stays secured to your standards rather than being sent to a third party.
    • Maintain data localization and residency compliance requirements by keeping employee data exactly where it needs to be.
    • Retain auditable records of user activity for as long as you need

    For more information please refer to our Terms of Service.

    Will My Employees Know They Are Being Monitored?

    Depending on the needs of your environment and the laws of your jurisdiction you can opt to deploy BrowseReporter with or without its transparency-enhancing features enabled.

    Stealth Employee Monitoring

    BrowseReporter operates in stealth mode by default.

    In stealth mode, the CurrentWare Client is not visible in the system tray or control panel of the employee’s computer. Your employee will not be able to uninstall the CurrentWare client or prevent it from running.

    Transparent Employee Monitoring

    BrowseReporter includes a variety of transparency-boosting features to help your employees remain aware that their computer activity is being monitored in the workplace.

    • Monitoring Notifications: Display a custom message that periodically reminds your employees that their internet and application activity is being monitored by BrowseReporter.
    • Show In System Tray: Enable this feature to make the CurrentWare Client visible in the system tray of your employee’s computers.
    • End-User Reports: Enable this feature to give your employees access to their own computer activity data. This lets them see exactly what internet and application usage data is being shared.

    Is This a Cloud Solution?

    The CurrentWare Suite can be deployed on-premises or on a cloud platform of your choice. Both deployment option are compatible with remote workers with a few configuration changes.

    Learn More:

    Our remote work monitoring solutions are not cloud-native

    How Can I Monitor Employees That Work Remotely?

    With the right employee monitoring software, you can easily keep track of what your remote workforce does during work hours.

    Simply install the monitoring software on their computers and generate reports on their activities from the central console. To get started:

    download a free remote employee monitoring software trial.

    I Want To Monitor Employees Who Work From Home But I’m Worried About Their Privacy. What Should I Do?

    In today’s privacy-conscious world employers need to monitor employees in a way that is transparent, minimally invasive, and respectful of employee privacy.

    To help employers develop a privacy-first employee monitoring strategy, CurrentWare has written a white paper with the best practices for monitoring the productivity and time of employees.

    Will BrowseReporter Continue Monitoring Employees When They Leave the Network?

    Yes. The client agent has the ability to monitor employee computer activity even if it loses connection to the CurrentWare Server.

    When your employees disconnect from your network the client agent will store their activity data locally on their computer. Once they reconnect to your network their data will be synced to the CurrentWare server.

    Note: If you wish to get activity data from employee computers that are outside of the network, they will need to be able to communicate with the CurrentWare Server. Once a connection is reestablished you will receive your employee’s computer usage data and any CurrentWare policy updates will take effect.

    Learn More: How to Set Up CurrentWare’s Employee Productivity Tracking Software for Off-Site Workers

    Is It Legal to Use Remote Employee Monitoring Software?

    When determining how employee monitoring software will be used in your organization it is important to understand the potential privacy implications for your employees and what factors influence your right to monitor employee computer activity.

    Depending on your jurisdiction and the jurisdiction of your employees you may have legal obligations to fulfill before monitoring employees in the workplace. The best practice is to consult with a legal professional first.

    Most workplace privacy and employee monitoring laws require you to be transparent about data collection. This includes informing employees about what is being monitored, how their data will be protected, and how it will be used.

    Learn more: The Best Practices for Using Employee Productivity Monitoring Software

    How Can I Monitor the Productivity of Remote Workers?

    Have regular check-ins with your remote employees to go over their progress towards key deliverables. Review the quality of their work and see if it’s up to their usual standard.

    If it feels like they are lagging behind, review their computer activity reports to see if internet-based distractions have affected their quality of work.

    Using BrowseReporter’s remote employee productivity reports you can readily see how your employees spend their time on websites that are deemed productive, unproductive, or neutral.

    My Employees Use a VPN and/or Remote Acess Software to Connect to Their Work Computer. Can CurrentWare Still Track Their Activity?

    Yes! Simply install the CurrentWare client agent on the workstation they are connecting to. CurrentWare can also be set up for remote workers with port forwarding, offsite mode, and a standalone software installation.

    How Do You Effectively Manage a Remote Employee?

    Effectively managing a remote workforce requires a combination of asynchronous management and communication, flexibility, and a revised approach to productivity management.

    Performance management for remote workers is a particularly unique challenge. How can you know that employees are engaged and working as expected when they are out-of-sight and surrounded by distractions?

    Just getting started with remote employee management in your company? The CurrentWare team has prepared a guide that will provide you with the insights you need to manage a distributed, hybrid or remote workforce. | Read the Guide

    How is the CurrentWare Suite Secured?

    CurrentWare is committed to the security of its platform, its users and their data. 

    • All of the data collected by CurrentWare’s solutions is stored in your organization’s data center or cloud service provider; the data is not sent to CurrentWare.
    • The web console cannot be accessed without a username and password. For an added layer of authentication security you can enable two-factor authentication.
    • You can selectively enable/disable what data is tracked and delete old records automatically.

    For a complete overview of the security measures that CurrentWare has in place, check out the CurrentWare platform security overview page.

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    1 We Forum – 6 charts that show what employers and employees really think about remote working https://www.weforum.org/agenda/2020/06/coronavirus-covid19-remote-working-office-employees-employers. Accessed 4 Jun. 2021.
    2 Gallup – State of the American Workplace 2017 Report https://www.gallup.com/workplace/238085/state-american-workplace-report-2017.aspx. Accessed 4 Jun. 2021.
    3 Deloitte – Cyber crime – the risks of working from home https://www2.deloitte.com/ch/en/pages/risk/articles/covid-19-cyber-crime-working-from-home.html. Accessed 4 Jun. 2021.
    4 CityAM – Remote working is causing employees to feel overworked https://www.cityam.com/remote-working-is-causing-employees-to-feel-overworked/. Accessed 4 Jun. 2021.
    5 Forbes – How To Insure Against Time Theft https://www.forbes.com/sites/ashikahmed/2018/01/19/how-to-insure-against-time-theft/
    6 Owl Labs – 2019 State of Remote Work Report https://resources.owllabs.com/state-of-remote-work/2019. Accessed 4 Jun. 2021.
    7 Indeed – Remote Work Can Bring Benefits, but Attitudes Are Divided 14 Nov. 2018, https://www.indeed.com/lead/remote-work-survey. Accessed 4 Jun. 2021.
    8 SellCell – Survey: Eight in 10 Remote Workers Admit to Slacking Off at Work 2 Jul. 2020, https://www.sellcell.com/blog/survey-eight-in-10-remote-workers-admit-to-slacking-off-at-work/. Accessed 4 Jun. 2021.