Internet filtering and internet monitoring are unique forms of web content management that are used for managing the internet usage of users in workplaces, libraries, schools, and other organizations.
As CurrentWare provides software solutions for both internet restriction and for internet monitoring, we often have new customers that are searching for guidance to determine which solution is right for addressing their organization’s needs.
This guide will serve as a contrast and comparison between filtering and monitoring in the workplace. Our goal is to outline the uses and differences of both methods to help you determine whether a single method of internet usage management is best for your organization or if a combination of both is the ideal solution.
While both forms of web usage control have a role in enforcing the acceptable use of devices in the workplace, it helps to take a look at them separately to decide whether combining both solutions is the optimal choice or if a single solution will comfortably fulfill your needs.
Internet filtering – also known as “web filtering” or “internet restriction” – is a content restriction measure where an organization uses content control software with web filtering features to proactively restrict access to websites that are considered inappropriate.
In order to restrict internet access, the software needs to be configured to identify whether a given webpage is to be blocked or allowed. Below are the three key methods used for identifying and configuring the web pages that will be filtered.
How Websites Are Identified for Filtering:
Category filtering is an incredibly convenient method of internet restriction, though the broad nature of categories often means that there may be websites that you want to allow that would normally be blocked in a given category or vice-versa. By combining category filtering with whitelisting and blacklisting you can configure the perfect internet filtering policy for your workplace.
Internet monitoring – also known as “internet logging” or “web usage monitoring” – is the practice of using software to track websites visited. The data collected by the software is compiled into reports and analyzed to identify the web browsing habits of internet users within the workplace.
The data captured with internet monitoring software is used to inform human resources, IT administrators, and management of inappropriate workplace internet usage that may result in a hostile work environment, network security issues, or lost productivity.
Examples of Inappropriate Workplace Internet Use:
For the best results, many CurrentWare customers opt to use both methods to create a robust monitoring ecosystem that addresses their policy enforcement needs while also providing valuable insights into how their workforce uses the organization’s assets.
Boston Centerless uses the entire CurrentWare suite, including BrowseReporter’s internet and application monitor to regulate browsing habits and BrowseControl’s internet filter to block access to malicious websites.
Internet filtering is a proactive monitoring method – access to particular websites or categories is prevented entirely. Internet blocking software is best used for workplaces that require more stringent internet access policies or for blocking internet sites at work that are always inappropriate/unsafe to access.
Use Internet Filtering For:
Internet monitoring is a reactive monitoring method – the internet usage of employees is collected into reports, allowing you to address browsing habits after it’s collected by the monitoring software. Software for web usage monitoring is best used to improve your understanding of internet usage habits within your organization without explicitly preventing access to websites.
Use Internet Monitoring For:
Combine Filtering and Monitoring For:
If you would like more information on the best internet monitoring software configuration for your organization’s goals or if you would like to hear more about the other solutions within the CurrentWare suite, you can contact the CurrentWare team through live chat, phone, or email.