CASE STUDY

How a Houston Based Law Firm Protects Client Data and Saves Time With CurrentWare

A major litigation powerhouse turns a compliance risk into a competitive advantage.

NPS

10/10

Satisfaction

10/10

Employee Monitoring Dashboard Comparing Two Users

The Quick Takeaway

Within weeks of deploying CurrentWare, the Confidential Law Firm Achieved:

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USB Copy Monitoring

Track what employees copy to USB drives to address data leak concerns.

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Network Drive Visibility

Extended monitoring to network drives.

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Hours Saved Weekly

Cut investigation & reporting time by hours each week.

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10/10 NPS & Satisfaction

Perfect scores from IT leadership.

For the IT Director at the Houston area Law Firm, the math was simple: in a practice where client trust is currency and case files are gold, a single leaked deposition could cause reputational damage worth millions.

The firm’s old monitoring tool caught some activity, but missed too much. It had the ability to monitor network drives but the report it generated was a text file that was really difficult to work with. That made it hard for them to find what they were looking for. Its reporting? “Horrible,” the IT Director says without hesitation. “We needed something better, and fast.”

Major issues with their old monitoring tool:

Slow, clunky reporting
No monitoring for network drives
Inconsistent support response times

That search ended on a YouTube link that led to CurrentWare software built to monitor employee activities, prevent data exfiltration, and ensure confidential files stayed exactly where they belonged.

Secure your data—block unauthorized USB access and stop data theft.

Secure Your USB Ports

From Vendor to Partner

What impressed the client wasn’t just the software’s capabilities, it was how quickly the team adapted. Early on, he discovered CurrentWare didn’t cover network drives, a gap that could have sent them back to the drawing board.

“They got it added quickly. That told me they weren’t just selling software; they were building a partnership.”

The company’s support was fast and borderline uncanny in an industry where ticket queues can stretch into days.

“If I needed help, I’d have someone on the phone or Zoom within minutes. If there was a feature I needed, usually within months, that feature was added.”

Measurable Payoffs

With CurrentWare in place, the Law Firm now has:

Full endpoint visibility into every device that touches client case files
The ability to monitor employees productivity and the time spent at their desks working.
Audit-ready file transfer logs for instant compliance verification

The IT department has clear, actionable insights not a labyrinth of incomplete data. The result is a system that not only detects potential leaks but can also prove exactly what happened if questions arise.

On a scale of zero to ten, the firm gave CurrentWare perfect tens for satisfaction, support quality, and likelihood to recommend. The client jokes that if the scale allowed it, he’d rate them “a hundred.

Empower your team with data-led productivity and security

See Work Patterns

Support is a Huge Differentiator

Finding certain reports solo still takes a bit of hunting. But even here, the support experience smooths things out.

“All I have to do is call, and within five to ten minutes, I’ve got what I need. The value is totally worth it. They don’t hesitate, they get on the call, resolve the issue, and move on to the next. I’ve dealt with tech support companies where it’s like pulling teeth to get help. With CurrentWare, they’re there for you anytime you need them. I feel like I’m their only customer when I have a problem.”

Experience our best-in-class support—your success is our priority.

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The Road Ahead

The plan for 2025 is simple: more of the same.

“Full steam ahead. If they continue doing what they’re doing, they’re going to exceed expectations. That’s just the way they are, and the way they’ve been for the last two years.”

For a law firm built on confidentiality and trust, CurrentWare has become something rare: a technology partner that delivers, adapts, and most importantly shows up!

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