Reliability

Fluid Helix is entrusted with protecting their clients against the ever-evolving cybersecurity landscape.  Part of this process is ensuring that the security tools they provide are consistent, reliable, and unobtrusive.

With CurrentWare, Jude and the Fluid Helix team gain the confidence that their security policies are consistently enforced to mitigate against common cybersecurity threats.

When I was looking for WebTitan alternatives, I came across CurrentWare. I chose them because they had the best control and price point for our needs. Then when I needed extra support to get up and running, they jumped right in.

WebTitan worked okay at first, but after a while, the users started experiencing performance issues. We manage many remote sites, some without high-speed internet, so I knew we needed to switch to something lightweight that wouldn’t interfere with day-to-day operations. Thankfully, BrowseControl fit the bill perfectly.

Our previous web filtering provider, WebTitan, needed to be more consistent in how it worked. Several times, policy updates we pushed out weren’t working as expected; we could access websites that should have been blocked or couldn’t access what should have been allowed.

I reached out to WebTitan support and got no response whatsoever—we couldn’t operate like that. I need to trust that I can send out the policy, and it’ll work, so I can move on to other things.

Affordability

No business, no matter how small, is immune from being the victim of cyber attacks. CurrentWare provides critical security controls at an advantageous price to keep security accessible to everyone. This translates to simple-to-sell solutions that MSPs can rely on to grow the profitability and capabilities of their business.

The price of CurrentWare is astounding for what you get. They offered me a competitive margin, and not once have any of my clients balked at the cost when I pitched their software. This makes my job much easier since we can move straight into the benefits and logistics.

Scalability

When managing increasingly complex IT environments for multiple clients, the risks of scaling up operations can increase. With CurrentWare, you can effortlessly add additional clients, devices, and CurrentWare modules without the need to redeploy.

Over the many years we’ve been doing this we haven’t found anything as easy to use and scalable as CurrentWare—both on our side and for the client side. It runs so smoothly that our clients don’t even notice it’s there until they try to access a blocked site.

Hospitality

No matter how great a vendor’s technology is, it means nothing without quality customer service and capable technical support.

CurrentWare prides itself on the quality of its customer success, technical support, and sales teams. We support our customers every step of the way—whether they’re just starting a free trial or actively using CurrentWare in their business.

I appreciate having the comfort of knowing that the CurrentWare team is there for me. Their eagerness to understand the needs of my business and make sure we’re up and running makes all the difference for us.

If I call or email them I know they’re going to respond quickly and work diligently to help me out—That alone was an important factor for me in making my decision to stick with them.

When I’m considering new software for my clients, I don’t just want to order online, install it, and have that be the end of my connection with the vendor.

That’s why I’ve been really impressed with the CurrentWare team; it’s been a good relationship!

I appreciate the comfort of knowing that they’re there when I need them and I’m not just going to be stuck with a generic answer from someone who doesn’t understand the product.

Simplicity

CurrentWare’s simplicity and privilege-controlled operator accounts give Jude the flexibility to provide trusted clients with limited access to the management console to allow for ad-hoc changes.

While their clients can readily request access to blocked websites via the block page, some would rather jump in and make a few clicks for simple changes such as providing access to resources outside of their whitelist.

We use a deny-by-default approach with BrowseControl for clients who only need access to specific resources. This keeps them from stumbling onto anything that might put the security of their network at risk.

The odd time they need to request access to a blocked site, they can submit a request right from the block page, and I can deploy the policy change in seconds. The process is so simple; we just log in to the console, add the site, deploy the change, and they’re up and running.

CurrentWare is so easy to navigate that I can give my more hands-on clients limited access to the management portal to make on-the-fly changes. If they opt to add CurrentWare’s monitoring software, our clients could get reports as needed or I could set up automated reporting and alerting based on what they need to see.

Since we went with a deny-by-default approach, we knew there’d be some requests to add sites to the allow list that we didn’t think of at first. Thankfully that’s been easy to manage; as requests trickle in we can add them quickly and move on to other things. The most satisfying thing is that it just works every time.

AccessPatrol’s Role in Securing Election Night Results

AccessPatrol ensures that the integrity of the Election Night Reporting process is not undermined by the introduction of rogue portable storage devices

Lockdown USB Devices

Election night reporting relies on a precise process designed to quickly, accurately, and safely transfer each candidate’s vote totals into the ENR system so that data can be made available to the public.

CurrentWare’s state and local government customers use AccessPatrol’s device control features to ensure that only authorized removable drives that have been pre-vetted for their security and reliability are used to transmit data from vote tabulation machines to ENR systems.

Air gapping measures are further enforced by using AccessPatrol to block the use of wireless peripherals such as Bluetooth and WiFi.