Overview

A mid-sized hybrid organization needed a web filtering solution to control internet access across on-site and remote employees without manual URL blocking, VPN only controls, or constant IT involvement.

With increasing audit pressure, browser based risk, and recurring HR concerns about non work usage, the IT team required a way to enforce acceptable use policies consistently across the workforce.

The Challenge

Employees could access risky and non-work websites during business hours, including streaming platforms, gambling sites, unsafe download portals, file sharing services, and unapproved AI tools.

Without centralized web filtering:

• IT teams manually blocked URLs and handled repeated access requests
• Network based filters failed to protect remote users
• Shadow IT grew through unsanctioned tools
• Auditors required proof of web controls, increasing IT workload
• HR lacked a neutral mechanism to address productivity issues

Web access enforcement was reactive, inconsistent, and difficult to defend during acceptable use policy reviews.

The Solution

The organization deployed BrowseControl as an endpoint-based web filtering solution to enforce acceptable use policies across all users, regardless of location.

Rather than managing individual URLs, IT implemented category based web filtering i.e. blocking the internet, and only allowing approved URLs aligned to the acceptable use policy. Rules applied automatically across users, teams, and departments.

Conclusion

BrowseControl enabled the organization to enforce acceptable use policies without manual policing. The organization achieved:

• Reduced browser based risk
• Defensible web controls for audits
• Fewer HR escalations
• Consistent enforcement across hybrid environments
• Lower administrative overhead for IT

The outcome: Stronger security and compliance without added operational friction.

Enforcing Internet Use Policies

• Sessions & Kimball LLP uses web filtering to block clearly inappropriate websites, but they needed greater details about how their employees were using websites that were not being blocked.
• BrowseReporter’s user activity insights provide them with the exact details they need to ensure the internet is used as expected.

“We block clearly objectionable websites, but we wanted a way to see how our people spent their time on the rest of the internet. The Sites Visited report is great, it provides the exact details we’re looking for.”

Staying Productive While Working Remotely

• As Sessions & Kimball LLP’s in-house staff was forced to work remotely during the pandemic, they knew they needed to maintain the standards their clients have come to expect from them no matter where their employees were working.
• BrowseReporter’s granular user activity reporting provided Sessions & Kimball LLP with the exact insights they needed to ensure employees spent their time effectively while working from home.
• With nobody physically present at the office, maintaining business continuity for their remote workforce was essential.
• Should the on-site computers be forcibly shut down from a power outage, off-site employees would not be able to remotely connect to their workstations and access the resources they needed.
• enPowerManager’s remote power management features made it the perfect solution for getting their remote workforce back online right away without the need to wait for a manual restart, making it a critical tool for business continuity.

Looking Forward to the Future

• As a CurrentWare customer, Aaron has had the opportunity to experience firsthand our dedication to improving our products based on direct feedback from our customers.
• A future release of enPowerManager will introduce new features that Aaron has been hoping for, including tracking the number of logins throughout the day.
• CurrentWare’s remote workforce compatibility and ease-of-use helped Sessions & Kimball LLP maintain business continuity during unprecedented times.
• BrowseReporter has proven to be an integral tool for monitoring employee internet activity in an effort to identify disengaged employees, enforce their standards of excellence, and maintain business continuity no matter where they work.
• enPowerManager has provided Sessions & Kimball LLP with the peace of mind that their off-site workers will not lose valuable productive hours to unexpected shutdowns following a power outage.

For the IT Director at the Houston area Law Firm, the math was simple: in a practice where client trust is currency and case files are gold, a single leaked deposition could cause reputational damage worth millions.

The firm’s old monitoring tool caught some activity, but missed too much. It had the ability to monitor network drives but the report it generated was a text file that was really difficult to work with. That made it hard for them to find what they were looking for. Its reporting? “Horrible,” the IT Director says without hesitation. “We needed something better, and fast.”

Major issues with their old monitoring tool:

• Slow, clunky reporting
• No monitoring for network drives
• Inconsistent support response times

That search ended on a YouTube link that led to CurrentWare software built to monitor employee activities, prevent data exfiltration, and ensure confidential files stayed exactly where they belonged.

What impressed the client wasn’t just the software’s capabilities, it was how quickly the team adapted. Early on, he discovered CurrentWare didn’t cover network drives, a gap that could have sent them back to the drawing board.

“They got it added quickly. That told me they weren’t just selling software; they were building a partnership.”

The company’s support was fast and borderline uncanny in an industry where ticket queues can stretch into days.

“If I needed help, I’d have someone on the phone or Zoom within minutes. If there was a feature I needed, usually within months, that feature was added.”

Measurable Payoffs

With CurrentWare in place, the Law Firm now has:

• Full endpoint visibility into every device that touches client case files
• The ability to monitor employees productivity and the time spent at their desks working.
• Audit-ready file transfer logs for instant compliance verification

The IT department has clear, actionable insights not a labyrinth of incomplete data. The result is a system that not only detects potential leaks but can also prove exactly what happened if questions arise.

On a scale of zero to ten, the firm gave CurrentWare perfect tens for satisfaction, support quality, and likelihood to recommend. The client jokes that if the scale allowed it, he’d rate them “a hundred.

Finding certain reports solo still takes a bit of hunting. But even here, the support experience smooths things out.

“All I have to do is call, and within five to ten minutes, I’ve got what I need. The value is totally worth it. They don’t hesitate, they get on the call, resolve the issue, and move on to the next. I’ve dealt with tech support companies where it’s like pulling teeth to get help. With CurrentWare, they’re there for you anytime you need them. I feel like I’m their only customer when I have a problem.”

The Road Ahead

The plan for 2025 is simple: more of the same.

“Full steam ahead. If they continue doing what they’re doing, they’re going to exceed expectations. That’s just the way they are, and the way they’ve been for the last two years.”

For a law firm built on confidentiality and trust, CurrentWare has become something rare: a technology partner that delivers, adapts, and most importantly shows up!

Searching for a Solution

• As an American healthcare services provider, First Choice Health has a duty of care to ensure that the sensitive electronic health records (EHR) of their customers are secured in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
• To meet HIPAA compliance, covered entities need to address key vulnerabilities such as the security risks associated with portable storage devices including USB flash drives, mobile devices, and portable hard drives.
• Unrestricted access to USB ports facilitates the unauthorized copying of data to removable media and the use of portable storage devices which could be infected with malicious software.
• For the healthcare industry as a whole, insider threats pose a significant risk; Verizon’s 2018 Protected Health Information Data Breach Report (PHIDBR) found that 58% of data breaches in the healthcare industry involved insiders.

Securing Protected Health Information

To protect against this prominent threat First Choice Health knew that they needed endpoint data loss prevention software with USB control features.

As a technical safeguard,, AccessPatrol provides several key protections against portable storage devices:

• Custom Permissions
  Assign read-only, no access, and full access for USB devices based on user, device, or organizational unit.
• USB Control
  Prevent employees from using unauthorized devices that can be used to transmit ransomware and illicitly exfiltrate data.
• File Transfer Visibility
  Alert administrators to suspicious file activity and maintain an auditable log of files that have been copied, created, and deleted on USB devices.

Security Without Sacrificing Productivity

• In addition to meeting their USB security requirements, AccessPatrol provides First Choice Health with an easy-to-use interface where they can effortlessly adjust their removable media policies on an as-needed basis.
• With AccessPatrol’s granular USB control policies it was simple to provide exceptions to those that needed it, such as providing photographers from their HR team with access when their cameras were plugged into their computers.
• This flexibility was essential for keeping data safe without interrupting the efficiency of patient care and day-to-day operations.

FCH’s USB DLP Strategy

• When implementing AccessPatrol, First Choice Health blocked access to all portable storage devices that were not specifically on their Allow List.
• This combined with AccessPatrol’s USB activity reports gave them the ability to closely monitor and control how sensitive EHRs were stored and transferred by their employees.
• Daily USB activity reports were automatically provided to designated staff members so they could audit the logs for suspicious activity.

Since our original interview with Larry in 2018, Boston Centerless, like many other companies, has had to adapt their processes and technology to enable remote working during the COVID-19 pandemic.

Since CurrentWare’s solutions can manage on-premises and remote devices alike, Larry was able to adjust their policies to account for the new challenges the company would face during their transition.

From a productivity perspective many department managers were concerned about how well their staff would adapt to their new work environment.

BrowseReporter’s user activity reports provided valuable insights into how their newly remote employees’ work habits changed between working in the office and working from home.

“When our staff started working from home during COVID-19 we gave department managers the ability to generate reports; they can see exactly what their staff are up to so they can rest assured that everyone is working productively.”

Original Case Study

Boston Centerless Scales Production With the CurrentWare Suite

The Challenge

• As a manufacturing company with 60+ years of experience, Boston Centerless is committed to excellence in all that they do.
• To maintain this standard of excellence they knew that they needed to keep their workforce productive and secure no matter where they work.
• As part of this initiative, Boston Centerless’ Information Technology Manager Larry Salvucci was tasked with finding a solution for addressing the emerging risk of data loss and threats to unprotected devices.
• At first Larry resourcefully attempted to leverage their existing internal capabilities such as their firewall to monitor and restrict activity within their network, but it lacked the granular control and insights Boston Centerless needed to ensure that documents with sensitive internal information were kept private.

The Integral Role of the CurrentWare Suite

Once Larry found CurrentWare in 2018 he saw a clear vision for how each module in the CurrentWare Suite could meet the needs of his project.

• AccessPatrol’s USB security features would prevent data transfers to portable storage devices and stop employees from using high-risk personal devices
• BrowseControl’s web & app filtering features would block access to malicious websites and unwanted applications
• BrowseReporter’s computer activity monitoring features would work alongside BrowseControl to provide regulation over employee productivity and web browsing habits
• enPowerManager’s PC power management features would help the company save money and improve energy efficiency by shutting down idle computers at the end of the workday

Effortless Deployment & Management

• One concern that Larry had was the potential disruption and time investment that implementing a new solution across their entire organization could have.
• Fortunately for him the CurrentWare Suite included a Remote Client Installation tool that allowed him to deploy the CurrentWare Clients to each PC in their organization from a centralized location.
• With the CurrentWare Suite deployed, Larry was amazed to experience the advanced visibility and control afforded to him.
• BrowseReporter’s reports informed management and employees alike when performance issues were related to excessive unproductive web browsing.
• AccessPatrol’s USB control policies were configured to restrict access to removable media on a per-department basis before being adjusted to fit the needs of individual employees.
• BrowseControl’s URL filter and category filter ensured that employees could not access inappropriate, dangerous, or unproductive websites.

Flexible Internet Access Policies

BrowseControl’s Category Filtering feature was a valuable time saver; it allowed Larry to effortlessly block undesirable websites across 100+ categories including Porn, Profanity, Social Networks, and Virus Infected sites in just a few clicks.

Like many companies, Boston Centerless’ employees have unique internet access needs based on their role. To adapt to this Larry was able to use BrowseControl’s Allow List to exempt the otherwise blocked sites that certain employees needed.