Helping Cushing Terrell Cut Software Costs and Save Time with CurrentWare
“Things that have improved from when we came into the product in the very beginning have been things like reporting and the database performance of it. When we first came on with CurrentWare, the format of the reports and the options for the reports were limited. We wanted to see how we wanted to see that information resulted. They’ve made quite a bit of changes based on out feedback and have ended up changing the way the reports come out. We’re able to get the information in a format and a way that we need it.”
Pam Sherrodd – IT Technician
About the Company
Cushing Terrell was founded in 1938, this multidisciplinary design firm integrates architecture, engineering, and design to create imaginative, sustainable environments. Their collaborative, knowledge-driven approach supports diverse global projects, driven by a passion for innovation and a commitment to people, place, and planet.
| Headquarters Billings, MT |
Industry Architecture & Engineering |
| Business Type B2B |
Number of Endpoints 1600+ |
Challenges Before CurrentWare
Before partnering with CurrentWare, the organization had limited visibility into software utilization. While they could pull basic inventory reports showing which applications were installed, they had no way of knowing if those tools were being used, or how often. This lack of insight made it difficult to justify software renewals, especially as vendors transitioned to subscription-based pricing and annual costs continued to rise.
The IT team didn’t have the data needed to push back on renewals or renegotiate license counts, and gathering what little data they could access was time-consuming and manual.
“We were looking for something more robust and specific to our needs, especially as we kept seeing our renewal invoices rise each year. I’d also say it’s improved our productivity, particularly in completing and reporting on these tasks.”
P.S. Computer Analyst
Why They Chose CurrentWare
The organization needed a more robust, specific, and centralized solution, and they found it with CurrentWare. With features like application usage tracking, centralized reporting, and the ability to quickly generate insights, they finally had the visibility and efficiency they needed to make smarter decisions around software spend.
Results & Business Impact
Cost Savings on Software Renewals
With accurate usage data from CurrentWare, the team could finally assess whether software licenses were truly necessary — leading to direct, measurable cost savings. Now, they had clear evidence to justify reducing license counts, avoiding unnecessary renewals, and negotiating smarter contracts.
Time Savings and Workflow Improvements
Gathering software usage data used to be a slow, fragmented task. CurrentWare streamlined the process. Instead of cobbling together data from multiple tools, everything is now available in one centralized system, improving both speed and accuracy.
Creating an Impactful Partnership
The company has enjoyed an open and productive relationship with the CurrentWare team from the start. They provided feedback, and CurrentWare acted on it. In addition, system performance has improved significantly. They describe the relationship as a collaborative partnership, not just a vendor-client exchange.
Support & Service Satisfaction
The organization rates CurrentWare’s customer support with a perfect score, highlighting the crucial role support plays in shaping the overall product experience. They emphasize that strong support can be a deciding factor in long-term success—and in their view, CurrentWare is getting it right. With confidence in the team’s approach and optimism for the future, they expressed hope that CurrentWare continues to grow, noting that the company is “ringing the bell” when it comes to delivering excellent service.
“They’ve made quite a bit of changes based on our feedback and have ended up changing the way the reports come out. We’re able to get the information in a format and a way that we need it. We’ve had an amazing working relationship with the CurrentWare team and have had very open dialogue and open communication with them.”
P.S. Computer Analyst
“Anytime we’ve had problems, we’ve had tremendous support and response from them. From a product perspective, from a support perspective, and from a partnership perspective, it has been very positive all the way through.”
P.S. Computer Analyst
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