Since this article was originally posted there have been several functionality and user interface updates to BrowseReporter employee internet monitoring software. These videos showcase the new interface and the data dashboards that were introduced in 2021.
NOTE: This video features a legacy BrowseReporter UI. Click here to check out the new web console.
Hi guys my name is Sai. I’m from CurrentWare’s technical support team and today I’m going to show you how to use BrowseReporter to monitor the internet activities of your users.
What you’re looking at right now is the CurrentWare console. On the left hand side you’ve got all your computers that are connected to your console and you can run different reports on their internet activities.
Next let’s run a report on our user’s internet activities. First I’m going to go to Run Report, and this is where the report options will be. The very first option is a report profile and this is where you can save all the shortcuts of the reports that you selected.
Next we’ve got a report type, and here’s a list of different reports that you can generate the internet activities on. There are reports ranging from detailed reports and summary reports as well as browsing time, category reports, and bandwidth usage reports.
At the very bottom we have a few graphs that compares the different internet activity data between the different users. When you want to generate a report first you need to select a user or computer. This is where we click on the user and computer button and select the computer that we want to run the report on.
Idle time limit is only useful if you want to filter out data from your reports that are longer than, in this case, 20 minutes. And then finally we got the reporting period, which can range from all, today, yesterday, last seven days, last month, and a custom range.
Let’s go ahead and generate a Sites Visited report for our user. This is the Total Sites Visited by Computers report. This is the most detailed report that BrowseReporter has to offer; it’s going to show you every single website that your users have gone to.
Now BrowseReporter only tracks the URL that is on the address bar of the internet browser. It does not track the traffic that is coming in from the background of the websites. For example when you open a site usually it loads up the advertisement in the back, analytics, as well as any content management links. Those will not be tracked by BrowseReporter and in turn, you’re going to get a much easier-to-read report and a report that shows you exactly what sites that your users have gone to.
The benefit of a report like this is that managers will be able to find out if the employees are actually working during office hours. Looking at the websites you’ll be able to see if they’re going to websites that are not related to work and are distracting. So this gives the manager the ability to make a decision on what to do to minimize distractions that the employees are getting during office hours.
On the right hand side you’re going to notice two columns related to time: Active time and total time. Now let’s explain what total time is first. Total time is the amount of time that you spent on a website from the second you enter the page to the second that you leave the page, so it is the total duration of the website being opened.
On the other hand active time will only track the time when the website is active. And what I mean by active is that the website is sitting on top of other websites, is sitting on top of other tabs, or if it’s sitting on top of an application.
When a user switches from that website to a different page or a different tab or a different application, active time will pause the tracking for that session. So it is smart enough to only track a website when it is active. This is the most accurate way of BrowseReporter tracking the time and is going to give you a fair number of how long your users have been spending on a particular website.
For the next report we’re going to look at a summary report. This is the top domain by browsing time report and this is going to give you a one-page summary of the websites that your users most frequently visit. For this user you’re going to notice on the very top a bunch of websites that are not work-related. So from this one-page summary you can tell that this user hasn’t really been productive during this time period.
Now keep in mind that any reports that you generate with BrowseReporter can be sent directly into your email. So this would be a very great weekly report that you can get in your inbox, just to understand if your employees are working away on their computers and seeing if they’re productive during work hours.
Here’s a report called URL categories by computers. This report is very similar to the sites visited report that we saw earlier with the exception of the category column and the status column.
So the category column places a category next to a URL that you may or may not be familiar with. Nowadays for URLs that are not obvious sometimes you wonder what site that is, what that site is about, so having a category next to it can really help you identify if the site is work related or not.
The column for status tells you whether that website is allowed in BrowseControl. So BrowseControl is a web filtering solution that you can pair up with BrowseReporter to start blocking websites that you don’t want your users to go to. And in this case these websites are allowed in BrowseControl and are not being blocked at the moment.
There are three bandwidth reports that come with BrowseReporter. You’re looking at the daily bandwidth usage report. This will show you the data that’s being sent and received on a daily basis. You get to see the data of every single day and how much data is being sent and received.
The second report shows you the URLs that are attached to the bandwidth. And then the third report shows you all the computers on your network and how much data they are spending, so that you can compare and see who is hogging the bandwidth on your network.
So now we’re back on the CurrentWare console; I’m going to show you a few more features of BrowseReporter.
The very first one is email reports. We’re just going to go ahead and create a schedule here to send an email to our HR manager. I’m going to go ahead and select a profile that I’ve created earlier and add it to send on a weekly basis in the afternoon on Friday.
Okay so now that it is added hit apply. Every Friday at five o’clock our HR manager is going to get an email in their inbox containing the internet activities of users that are part of his or her departments.
Other than tracking internet activities of your employees, BrowseReporter has the ability to remotely capture what’s happening on their screen. So let’s look at the remote capture feature. Once I click on this button it’s going to remotely connect to my computer and then I’m going to be able to see what’s happening on their screen in real time.
Now this does refresh every one second and whatever activities that the end user is doing on their screen will be reflected on this window, so you’ll be able to monitor in real time what’s happening on their computer.
I’m going to talk about the very last feature of BrowseReporter that I want to show you guys. Now this is a very unique feature that BrowseReporter has to offer and it’s one that most of our competitors may not have. So there are going to be situations where you install BrowseReporter on a laptop and these employees will take them outside of the network, because perhaps they’re remote workers or they’re consultants that need to meet with a client at a coffee shop hotel or at a conference.
So because BrowseReporter does have an agent installed on those computers it will remain tracking their internet activities even when they’re outside the network.
Now let’s take a look at that. Under the BrowseReporter client setting there is an option to enable URL tracking when the CurrentWare server is unavailable. So while CurrentWare is still tracking the data when the user is using the laptop outside, when they bring that laptop back to the network where the CurrentWare server is installed the data is uploaded to the CurrentWare server for you to run different reports on.
We highly encourage you trying out BrowseReporter on your own. We offer a fully functional free trial for 14 days and up to 10 users.
Now if you have any questions during your evaluation our technical support team is available to help you out at any time, so feel free to email us, give us a call, or even go on a website to open a chat with us.
And we really want you to use BrowseReporter to understand your employee’s activities and improve on the productivity of your network. Thank you guys so much for your time and we hope you enjoy the product demo.