Use cwBlockedURL.log to identify blocked websites

Is your allowed website not being allowed or is not displaying properly? Are you trying to identify what website BrowseControl is blocking?

BrowseControl has a built-in option to help you find out what websites BrowseControl is blocking. This option is disabled by default because it logs a lot of entries on your computer. It is recommended that you disable this option after troubleshooting your issue.

  1. On the CurrentWare Console choose Settings from the left-hand menu.
  2. Click on “BrowseControl” from the Settings menu then the Client Settings tab.
  3. Check the option “Enable logging of blocked URLs“.
Choosing “Enable Logging of blocked URLs” will help solve many common blocking issues.

On the cwClient Computer

  1. Browse to the website that you are having issues with.
  2. Go to the Clients log folder. In most cases it is located here: C:\Windows\SysWOW64\wcsystck\Logs
  3. Check the BlockedURL.log file to see the most recent blocks and time-stamps.
  4. Apply the URLs that appear to be getting blocked when trying to access your page to your allowed list in BrowseControl.
  1. On the CurrentWare Console, select the folder your computers are under.
  2. Click on “BrowseControl Client Settings” from the menu on the right-hand side
  3. Check the option “Enable logging of blocked URLs“.
enable-cwblockedurl

On the cwClient Computer

  1. Browse to the website that you are having issues with.
  2. Go to the Clients log folder. In most cases it is located here: C:\Windows\SysWOW64\wcsystck\Logs
  3. Check the BlockedURL.log file to see the most recent blocks and time-stamps.
  4. Apply the URLs that appear to be getting blocked when trying to access your page to your allowed list in BrowseControl.

Go back to the cwConsole

  1. Select the affected computer
  2. Click on Tools > Troubleshooting > View Blocked URL log
  3. Add the blocked websites to the URL Filter’s Allowed list

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