Data Tracking Modes

Real-Time Tracking

As of v8.0.1 we have refactored BrowseReporter’s tracking methods for improved data consistency, performance, and integrity. We’ve also introduced new tracking capabilities and improved on our existing ones.

Web Usage Tracking

Before v8.0.1 web usage was captured once the browser tab or window was closed. This led to a delay in the console receiving the data.

With the new refactored tracking you will get minute-by-minute tracking without your end user having to navigate or close their active page.

Application Tracking

Before v8.0.1 application usage was displayed as a summary of how many minutes an app was used in a given hour. With this new release, you can now see what apps are being used minute-by-minute, allowing you to verify the specific times a given app was used.

The previous Session Tracking setting would track the application data and aggregate it to the hourly period it was used within.

Real-Time tracking word
Here you can see the changes in action with up to the second usage of applications which show the documents the user has been accessing in Microsoft Word.

⚠️IMPORTANT NOTES

  • Real-time tracking does create many more table entries in your database. This increases the total space usage. It is recommended to use SQL Standard or SQL Enterprise with this setting enabled.

Summary of Real-Time tracking:

  • Improved performance, accuracy and granularity.
  • Track minute-by-minute activity changes and data is sent to server in close to real time.
  • Application usage tracks with timestamps whenever a new application is selected.
  • Requires more SQL disk space. Recommended to use SQL Standard or SQL Enterprise.

How to enable Real-Time tracking

  1. Open your CurrentWare Web Console
  2. Go to Settings > BrowseReporter > Tracking Options
  3. Under “Data Tracking Mode” select “Real-Time Tracking (Recommended)”

Session Tracking (Legacy)

Using the session tracking (legacy) option is a less granular option than the real-time tracking.

Web Usage Tracking

With session tracking enabled web usage will only be captured once the browser tab or window is closed. This will lead to delays in the console getting the data. It requires the end user to close their browser sessions.

Application Tracking

With session tracking application usage is displayed as a summary of how many minutes an app was used in a given hour. Session Tracking will track the application data and aggregate it to the hourly period it was used within.

Legacy tracking session
Here you can see how the time applications are tracked and bucketed in the hourly bucket that the application was actively used and for how long.

Summary of Session tracking:

  • Tracks web usage but can see delays in upload to server due to active browser sessions.
  • Application usage is bucketed within the hour it was used. Ex. 3:30 pm would be under 3:00 pm
  • Uses less SQL disk space due to less granular data capturing

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