How to set up CurrentWare to send emails

How to set up CurrentWare to send emails

You can configure CurrentWare to send email reports or alerts on Internet activity and device usage if you have BrowseReporter or AccessPatrol installed. You will first need to configure the email settings.

Email Settings

On the console, under the Tools tab, select Email Settings to enter the configurations required to successfully send email reports and alerts from the console.

How to Configure Your Email Settings:

  1. Select the email account type, SMTP or Microsoft Exchange server
  2. Enter the appropriate email information, including the name, email address, and the password for your email address.
  3. Define the outgoing mail server that your email account uses to send an email and mail domain name.
  4. Enable My SMTP server requires authentication if your email server requires authentication.
  5. You can also use web email services, such as Gmail/ Hotmail/ Yahoo mail, to generate email notifications. These web email services usually require mail server authentication.
  6. To test the validity of the email account information, click on the Test Email Account button to ensure that the reports will be emailed successfully.
  7. Click on the Apply button.

How Use Gmail to send CurrentWare Emails

Turn on Access for less secure apps (Required)

Google introduced a new security feature with their Gmail account that prevents Non-Google applications from signing onto Gmail.

Log into your Gmail account and turn on “Access for less secure apps”. Here’s the link to this option: https://www.google.com/settings/security/lesssecureapps

Here’s how the option looks like:

less secure app

Input your Email Information on the CurrentWare Console

  1. Name: choose a name as the sender of the email
  2. Email Address: Gmail address
  3. Password: Gmail password
  4. Confirm Password: Gmail Password

Input the Gmail Server Configuration on the CurrentWare Console

  1. Outgoing mail Server: smtp.gmail.com
  2. SMTP Port: 587 (preferred), 465
  3. Check the option “This server requires an encrypted connection (SSL)

Example for setting up email report for Gmail:

Help! Test Email Account is not working?

If you are getting an error message when you click on “Test Email Account”, check the CurrentWare Console log (C:\Program Files (x86)\CurrentWare\Logs\cwCon.log) for the following error:

ERR::-2146233088: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required.

This is an indication that Google is blocking BrowseReporter from sending email. You must log into Google to authenticate the computer you are trying to send BrowseReporter email from. You may receive an email like this in Gmail:

test email account not working

If you need more help with this issue, contact our technical support team – support@currentware.com


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