By Use Case
If you are having issues with websites not being blocked accordingly by BrowseControl you can conduct the following troubleshooting steps below:
Enter only the domain name of the website you wish to block with BrowseControl in your URL Blocked List.
Is there a website that’s not being blocked by Category Filter? Use the URL Category Lookup tool to check which category the website is being identified with, and add the corresponding category to the block list.
If you feel that BrowseControl’s Category filtering has not categorized your websites correctly, you can submit your website for reclassification.
If you are using Windows 7/8 you can run a diagnostic tool called SPorder on your client computer. For more information click here: SPorder Diagnostic Tool
Test if your internet service provider is using IPv6 with the following link:http://ipv6-test.com/validate.phpIf IPv6 Address is detected – Disable it by conducting the following steps below:
You can change the filtering technology if the one being used is not filtering your websites correctly. Switch the web filtering technology to UIA by conducting the following steps below:
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