Adding CurrentWare to your BitDefenders Exclusion Lists

Bitdefender Antivirus can sometimes interrupt with the functionalities of CurrentWare due to where the local files are hidden on the client PCs.

RECOMMENDED: Temporarily Disable Bitdefender Prior to Upgrades

If you have any of the Bitdefender security suite installed on your client computers, we would highly recommend adding the following CurrentWare files to your Bitdefender exclusion list as well as temporaily disabling Bitdefender prior to any console or client installs or updates.

How to access the exceptions list in Bitdefender

Bitdefender has two different ways of managing exceptions; by file and by folder. This can cause some confusion when trying to exclude the CurrentWare paths that need to be allowed.

Bitdefender also has three main security features it uses to secure PCs: Antivirus, Online Threat Protection and Advanced Threat Defense. The main feature you want to make sure that these exclusions go through is the Antivirus and Advanced Threat Defense feature.

Files to Exclude for the CurrentWare Clients Before the Install/Updates

INSTALLER FILES
FILE - cwClientSetup.exe
FOLDER - C:\Program Files (x86)\CurrentWare
FOLDER - C:\AppData\Roaming\CurrentWare\
FOLDER - C:\Windows\System32\WinDivert64.sys
FOLDER - C:\Windows\System32\wcsystck\WinDivert64.sys

CLIENT INSTALLATION DIRECTORY
FOLDER - C:\Windows\SysWOW64\wcsystck\
*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\

Files to Exclude for the CurrentWare Server

FILE - C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe
FILE - C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe
FILE - C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe
FILE - C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\

Ports to exclude on your 3rd party firewall

8990, 8991, 8992, 8994, 3050 (TCP/UDP)

If you have further issues with your CurrentWare Solutions, contact our technical support team.

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