You can enable a quick link that will allow your users to inform you of a website getting blocked via email that they need access to.
Enable the request access email link for URL Blocks
- Open the CurrentWare web console
- Go to BrowseControl on the left-hand side
- Select the More Options and then the Display Warning Messages option
- Enable the “Enable email link for users to request access to blocked websites” checkbox, and enter the email you want to receive the request emails
When a user browses to a site that is blocked they will be displayed a “Request Access” link as shown below. When a user clicks on the link, it will open up their email client to send a request access email to the administrator.
Enable the request access email link for Category Blocks
As of v9.0.1 -Administrators now have the ability to set category-based block warning messages with the “Request Access” button.
- Open the CurrentWare web console
- Go to BrowseControl on the left-hand side
- Select the Category Filtering button and then the Warning Messages(1) option
- Enable(2) the “Enable email link for users to request access to blocked websites” checkbox, and enter the email (3) you want to receive the request emails.
- Apply the change to the clients(4)