Adding CurrentWare to your Antivirus’ Exclusion Lists

Antivirus can sometimes interrupt with the functionalities of CurrentWare.

If you have any 3rd party antivirus or firewall installed on your client computers, we would recommend adding the following CurrentWare files to your antivirus exclusion list (also known as exceptions list or allowed list on some antivirus).

Before Installing

Add the following to your exclusions

cwClientSetup.exe
C:\Program Files (x86)\CurrentWare
C:\AppData\Roaming\CurrentWare\
C:\Windows\System32\WinDivert64.sys

Files to Exclude for the CurrentWare Clients

Exclude all the files from these folders

C:\Windows\SysWOW64\wcsystck\

*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\

Files to Exclude for the CurrentWare Server

C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe
C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe
C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe
C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe

*for 32-bit OS, the directory is C:\Program Files\CurrentWare\

Ports to exclude on your 3rd party firewall

8990, 8991, 8992, 8994, 3050, 443 (TCP/UDP)

How to add Exclusions to Your Antivirus

Here are a list of Antivirus’ and instructions on how to configure your exclusion lists

VendorInstructions
Avast Antivirushttps://support.avast.com/en-us/article/Antivirus-scan-exclusions
ESET Antivirushttps://support.eset.com/en/kb2769-exclude-files-or-folders-from-scanning-in-eset-windows-home-products
BitDefenderhttps://www.bitdefender.com/consumer/support/answer/13427/
Sophos Antivirushttps://community.sophos.com/kb/en-us/26095
Norton Securityhttps://support.norton.com/sp/en/ca/home/current/solutions/v3672136
McAfee Antivirushttps://kc.mcafee.com/corporate/index?page=content&id=KB50998
Emsisoft Antivirushttps://help.emsisoft.com/en/1815/how-do-i-exclude-a-program-from-an-emsisoft-product/
Kasperskyhttps://support.kaspersky.com/13971#block1
Webroot SecureAnywherehttps://help.veriato.com/products/veriato-recon-360/win/en/antivirus/Webroot.htm#MiniTOCBookMark2
Cylance Antivirushttps://home-support.cylance.com/hc/en-us/articles/360004856873-How-to-Safelist-a-File
AVG Antivirushttps://support.avg.com/SupportArticleView?l=en&urlname=AVG-Antivirus-scan-exclusions
Trend Microhttps://docs.trendmicro.com/all/smb/wfbs-services/server/wfbs-svc/v3.7/en/docs/WebHelp/_WFBS-SVC/C08-Scans/ExcludingFilesFoldersFromScans.htm
Vipre Businesshttps://support.threattracksecurity.com/support/solutions/articles/1000071057-how-to-add-exceptions-in-vipre-business
Malware Byteshttps://support.malwarebytes.com/hc/en-us/articles/360038479234-Add-to-the-Allow-List-in-Malwarebytes-for-Windows-v4
Broadcom Symantec Endpoint Protectionhttps://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-protection/

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