Third-party Antivirus and firewall programs can sometimes interfere with the functionality of CurrentWare.
If you have any 3rd party antivirus or firewall installed on your client computers, we recommend adding the following CurrentWare files to your antivirus exclusion list (also known as the exceptions list or allowed list on some antivirus programs).
Before Installing
Add the following to your exclusions
cwClientSetup.exe C:\Program Files (x86)\CurrentWare C:\AppData\Roaming\CurrentWare\ -This folder may be hidden by default C:\Windows\System32\WinDivert64.sys
Files to Exclude for the CurrentWare Clients
Exclude all the files from these folders
C:\Windows\SysWOW64\wcsystck\ C:\Windows\Temp\cwClientSetup.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\
Files to Exclude for the CurrentWare Server
C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\
Ports to exclude on your 3rd party firewall
Based on your solution(s) installed you may have different port requirements. See the proper tab below for your ports needed.
| Ports and Protocol | What the ports handles |
| 8989-8992, 8995-8999 TCP/UDP | Client+Console connection and upload Ports |
| 8993 TCP/UDP | Screenshots Upload – For BrowseReporter screen capture |
| 1433-1434 TCP/UDP | For SQL Database only – OPTIONAL – If you find the 899x range ports are not providing dataflow |
| Ports and Protocol | What the ports handles |
| 8989-8992, 8995-8999 TCP/UDP | Client+Console connection and upload Ports |
| 1433-1434 TCP/UDP | For SQL Database only – OPTIONAL – If you find the 899x range ports are not providing dataflow |
| Ports and Protocol | What the ports handles |
| 8989-8992, 8995-8999 TCP/UDP | Client+Console connection and upload Ports |
| 8994 TCP/UDP | HTTPS Filtering – For BrowseControl blocking features |
| 1433-1434 TCP/UDP | For SQL Database only – OPTIONAL – If you find the 899x range ports are not providing dataflow |
| Ports and Protocol | What the ports handles |
| 8989-8992, 8995-8999 TCP/UDP | Client+Console connection and upload Ports |
| 1433-1434 TCP/UDP | For SQL Database only – OPTIONAL – If you find the 899x range ports are not providing dataflow |
| Ports and Protocol | What the ports handles |
| 8989-8992, 8995-8999 TCP/UDP | Client+Console connection and data upload ports |
| 8993 TCP/UDP | Screenshots Upload – For BrowseReporter screen capture |
| 8994 TCP/UDP | HTTPS Filtering – For BrowseControl blocking features |
| 1433-1434 TCP/UDP | For SQL Database only – OPTIONAL – If you find the 899x range ports are not providing dataflow |
How to add Exclusions to Your Antivirus
Here are a list of common antivirus programs and instructions on how to configure their exclusion lists.
