Antivirus can sometimes interrupt with the functionalities of CurrentWare.
If you have any 3rd party antivirus or firewall installed on your client computers, we would recommend adding the following CurrentWare files to your antivirus exclusion list (also known as exceptions list or allowed list on some antivirus).
Before Installing
Add the following to your exclusions
cwClientSetup.exe C:\Program Files (x86)\CurrentWare C:\AppData\Roaming\CurrentWare\ -This folder may be hidden by default C:\Windows\System32\WinDivert64.sys
Files to Exclude for the CurrentWare Clients
Exclude all the files from these folders
C:\Windows\SysWOW64\wcsystck\ C:\Windows\Temp\cwClientSetup.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\
Files to Exclude for the CurrentWare Server
C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\
Ports to exclude on your 3rd party firewall
8990 to 8999, 1433 & 1434, 443 and 80 (TCP/UDP)
How to add Exclusions to Your Antivirus
Here are a list of Antivirus’ and instructions on how to configure your exclusion lists
