Your users mobile phones won’t be able to charge when AccessPatrol’s blocking restrictions are enabled because their mobile device drivers have not been successfully installed onto the users’ computers.
In order for the mobile device drivers to be installed, AccessPatrol must not block the device so that the computer can access the mobile device storage where the drivers are stored.
You can temporarily allow your users’ computers to access mobile devices using the AccessPatrol access code generator.
For more detailed instructions you can read this page on how to allow temporary device access on your user’s computers. https://www.currentware.com/support/how-do-i-temporarily-allow-device-access/