Antivirus can sometimes interrupt with the functionalities of CurrentWare.
If you have any 3rd party antivirus or firewall installed on your client computers, we would recommend adding the following CurrentWare files to your antivirus exclusion list (also known as exceptions list or allowed list on some antivirus).
Files to Exclude for the CurrentWare Clients
CurrentWare Client Files:
C:\Windows\SysWOW64\cwAgent64.exe (64-bit OS only)
*for 32-bit OS, the directory is C:\Windows\System32\
CurrentWare Client Upgrade File:
Ports to exclude for 3rd party firewall
8990, 8991, 8992, 3050 (TCP/UDP)
Files to Exclude for the CurrentWare Server
C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe
C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe
C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe
C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\