Antivirus can sometimes interrupt with the functionalities of CurrentWare.
If you have any 3rd party antivirus or firewall installed on your client computers, we would recommend adding the following CurrentWare files to your antivirus exclusion list (also known as exceptions list or allowed list on some antivirus).
Files to Exclude for the CurrentWare Clients
Exclude all the files from this folder
*for 32-bit OS, the directory is C:\Windows\System32\wcsystck\
Exclude the following files
*for 32-bit OS, the directory is C:\Windows\System32\
Files to Exclude for the CurrentWare Server
C:\Program Files (x86)\CurrentWare\cwServer\cwServer.exe
C:\Program Files (x86)\CurrentWare\cwServer\CWSM.exe
C:\Program Files (x86)\CurrentWare\cwConsole\cwConsole.exe
C:\Program Files (x86)\CurrentWare\cwClient\cwClientSetup.exe
*for 32-bit OS, the directory is C:\Program Files\CurrentWare\
Ports to exclude on your 3rd party firewall
8990, 8991, 8992, 3050 (TCP/UDP)