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Maintaining CurrentWare

Getting Started

CurrentWare Overview
How do I start my free 14-day trial?
How can I get Trial Extensions?
What are the limitations of the CurrentWare free trial?
Can I use CurrentWare at home?
Documentation (User Guides, Quick Start Guides, and Datasheets)
Watch CurrentWare videos
What are the pricing plans for CurrentWare?
What are the payment methods?
Can I Purchase Licenses Online and use it Immediately?
Licensing Computers vs. Server Users
Can CurrentWare manage remote workers working from home or outside our network?
Is CurrentWare hosted on-premise or on the cloud?
Is there a Cloud-Based Version of CurrentWare?

Installing CurrentWare

System Requirements
How do I install CurrentWare?
Client Deployment using Active Directory with Batch File
Client Deployment using Remote Client Install
Adding CurrentWare to your Antivirus’ Exclusion Lists
Will CurrentWare work if someone is not connected to our network?
Managing Remote Client Computers outside your network
Which databases do the CurrentWare Server support?
How do I activate my CurrentWare licenses?
Can my users stop the CurrentWare Client?
Integrating Active Directory (AD Sync) with CurrentWare
My computer is not showing up on CurrentWare after the installation?
WIll CurrentWare slow down my computers?
Client Deployment using Active Directory with .MSI file
How do I deploy the CurrentWare Client using Command line?
What ports need to be opened on my Firewall?
Can I connect my client computers over IPv6 using Direct Access?
Troubleshooting Remote Client Install Failed Errors
CurrentWare Client Footprint

BrowseControl - Web Filter

What is BrowseControl?
How do I control Internet access with BrowseControl?
Can I set different restrictions for different computers or users?
How do I whitelist allowed websites?
Can I block websites based on categories?
How to block Windows applications?
How do I schedule Internet restrictions during office hours?
Using Timer and Internet Quota to set time limits
Can I block certain file types from being downloaded or viewed?
Can I block access to network ports?
My users cannot access a website that is on the Allowed list.
Can I restrict access to the Internet but still allow access to our local Intranet?
Does BrowseControl work with my proxy server?
BrowseControl is not blocking Internet access on my client computers
Some Computers Lost Internet After Installing BrowseControl
QUIC Explained – some websites not being blocked on Google Chrome

BrowseReporter - Employee Monitor

What is BrowseReporter?
What types of activity reports do BrowseReporter offer?
How does BrowseReporter keep track my employees time spent?
Can BrowseReporter track web page titles?
Does BrowseReporter track private browsing sessions?
Can I generate a report for specific computers or users?
How do I track bandwidth consumptions?
Can I Save/Export my Reports?
Can I track how much bandwidth is consumed from Youtube and other video streaming websites?
How do I set up Email Alerts?
What is Idle Time Tracking?
How do I set up an Email Report?
Can I exclude specific websites from showing up on the reports?
How do I track internet usage during specific times only?
How much data does BrowseReporter keep?
If my user deletes their Internet history, will BrowseReporter still track it?
I am not getting any URLs in my reports
I am not getting any Bandwidth activities in my reports
My email report is not being sent?
What happens to the data when I delete a computer?
Remote Screen Capture is not working?
My database is getting big. How do I reduce the file size?

AccessPatrol - Data Loss Prevention

What is AccessPatrol?
Which devices can I control with AccessPatrol?
How do I whitelist external devices?
How do I Audit Device Activity?
Can I see how big the file sizes are when my employees transfer files to their USB drives?
Can I block devices at specific times?
How do I Set Read-only Permissions for Devices?
Can I set different device restrictions for different computers or users?
Can I block specific file types from being transferred?
How do I get Email Reports?
Setting up Email Alerts with File and Device Activities
How do I temporarily allow device access?
Will the blocked devices be accessible when the AccessPatrol server is not running?

enPowerManager - Power Saver

What is enPowerManager?
If my user is still working on their computer, will enPowerManager shut down the computer?
How can enPowerManager control the power status of my laptops?
Can I set up a scheduler to shut down or boot up my computers?
Can I Send a Message to Users when the Computer is Shutting Down?
My Computer is Not Booting up

Configuring CurrentWare

Configure Port Forwarding for Remote Workers (Firebird Database)
How can I password protect my CurrentWare Console?
How do I redirect the CurrentWare Client to another CurrentWare Server?
How to set up CurrentWare to send emails
How do I move the CurrentWare Server to another computer?
Can I install multiple CurrentWare Consoles on the network?
How do I connect CurrentWare to my SQL Server?
How do I reset/retrieve my CurrentWare Client or CurrentWare Console passwords?
Can I import my users and organizational units from my Active Directory?
Configure Port Forwarding for Remote Workers (SQL)
How to change your CurrentWare Client password

Maintaining CurrentWare

Release Notes – What’s new in 5.5.1
How to Upgrade the CurrentWare Server and Client
I upgraded my CurrentWare to the latest version, do I need a new license key?
How do I reduce the database file size by compressing?
Can CurrentWare delete older data automatically?
How do I enable automatic database backup?
My database is corrupted. How do I repair it?
How do I transfer a license from an old computer to a new computer?
Uninstall the CurrentWare Server and Client

Troubleshooting

Client Connection Issues – My computer is not showing up on CurrentWare
Can I install CurrentWare on a single standalone computer?
Website Restrictions on Google Chrome due to QUIC
Upgrading the CurrentWare database using CWSM.exe
Using SPorder to Troubleshoot BrowseControl Internet Restriction issue on Windows 7
Use cwBlockedURL.log to identify blocked websites
Run Netsh Winsock Reset to Troubleshoot BrowseControl Internet Issues
Configure Firewall Rule for Remote Client Install
Enable the Built-in Administrator in Windows
How to Resolve Licensing Issues
Troubleshooting Remote Client Install Failed Errors
Why are the solutions greyed out on the CurrentWare Console?

Home
Knowledge Base
Maintaining CurrentWare

Maintaining CurrentWare

Release Notes – What’s new in 5.5.1
How to Upgrade the CurrentWare Server and Client
I upgraded my CurrentWare to the latest version, do I need a new license key?
How do I reduce the database file size by compressing?
Can CurrentWare delete older data automatically?
How do I enable automatic database backup?
My database is corrupted. How do I repair it?
How do I transfer a license from an old computer to a new computer?
Uninstall the CurrentWare Server and Client

Products

CurrentWare Suite
BrowseControl
BrowseReporter
AccessPatrol
enPowerManager
CurrentWare Gateway

Internet Monitoring
Employee Tracking Application

Solutions

Web Filtering
Employee Monitoring Software
Remote Workforce
Data Loss Prevention

How to Block Internet Access
How to Monitor Internet Usage
How to Track Bandwidth Usage
How to Disable USB ports
Track Software License Usage
Become HIPAA compliant
Become GDPR compliant

Support

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System Requirements
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EMAIL: info@currentware.com

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