Maintaining CurrentWare
Perpetual vs Subscription License? What does it mean?
With the release of CurrentWare v6.0 we have begun the transition to a Web based Console. This new feature is available to customers who have a subscription key. Prior to CurrentWare v6.0, you most likely had a perpetual license key (from a new ...
How Do I See Recent Login Activity?
As an Administrator you may need to keep track of who is accessing your CurrentWare console either for compliance or internal security. The Login Activity logs will show you which operator account is logging in and when they logged in with time ...
Security & SQL Database Best Practices
Security and Workflows Connection to the Web Console Starting with v8.0.1, the CurrentWare web console will have a preconfigured self-signed SSL certificate that is enabled by default. This will ensure that network communication to and from the ...
Automatically add any new computers or users to Report Profiles
Administrators have the ability to set report profiles to automatically update when adding new computers or users into groups that are part of a report profile. In this example, the Sales group has 4 users, by enabling the option “Keep report profile ...
How do I access the legacy desktop console?
As of version 6.0, the CurrentWare desktop console has been migrated to run the new CurrentWare web console. As it is a new feature addition, there is an additional cost to gain full access to the web console. Please see the change in licensing to ...
Is WinDivert safe?
In some cases, CurrentWare files may be detected as a threat to your computer by your antivirus software. Some antivirus software label CurrentWare or its related files as PUA (Potentially Unwanted Application) due to the control and restrictions ...
How do I audit my operator’s activities on the Web Console?
Audit logs help you answer “who did what, where, and when?” when it comes to configuration changes and data access within the CurrentWare Console. It documents every change made to your CurrentWare security policies, console settings and ...
Web Dashboard 12 Months Date Range
The CurrentWare BrowseReporter and AccessPatrol web dashboards are designed to provide a comprehensive and efficient way to monitor web activity and access control. To ensure a smooth user experience, the dashboards have been configured to allow the ...
Update the console.currentware.app certificate
Related KB article: Securing Web Console with a HTTPS Certificate Download the updated console.currentware.app certificate from https://www.currentware.com/downloads/files/console.currentware.app.zip Go to start menu > type in mmc > Launch mmc.exe Go ...
Uninstall CurrentWare
Uninstalling the CurrentWare Server & Console To uninstall the CurrentWare, go to Control Panel > Uninstall a Programs > Uninstall CurrentWare Uninstalling the CurrentWare Client From the CurrentWare Web Console, open any CurrentWare solution. Choose ...
Take our survey option
CurrentWare uses Net Promoter Score (NPS) as a measure of customer satisfaction. The “Take Our Survey” option is a common feature in many online platforms and websites. It is often used to gather feedback from users or customers, which can be used to ...
Transfer licenses to another computer
If you have a decommissioned computer that will no longer be using CurrentWare, you can remove its license and apply it to another computer. Removing the license To remove a license from a decommissioned PC: Find the folder with your decommissioned ...
Change the CurrentWare Database Backup Location
Using the CurrentWare application to backup only gives you the option to use the default SQL folder backup location. The backup must be in the default folder for SQL to recognize it. This page will help you change the location for the backups. To use ...
My database is corrupted. How do I repair it?
When you are unable to start the cwServer service, there is a chance that your database is corrupted. In order to start the cwServer service again, you will need to repair your existing database. Launch the CurrentWare Server Manager from the ...
Backup and Restore the SQL Database
It is important to back up your CurrentWare SQL database to ensure that you retain your historical information from CurrentWare’s solutions such as BrowseReporter and AccessPatrol. There are a few ways to back up the CurrentWare database. 1. Backup ...
How do I enable automatic database backup?
On the CurrentWare console, you can configure CurrentWare to backup the database periodically. Go to Tools > Database Backup Scheduler To turn it on hit the checkmark beside Enable Scheduler. Select a path to store the database backup. Set the ...
Create a fresh database
By default, CurrentWare comes with SQL Express pre-installed, which has a 10 GB data limit. To avoid reaching this limit and still keep your historical data intact, you can opt to create a fresh database. Although you may have to reconfigure previous ...
What is DB caching in CWSM?
The button to clear Database Cache is a best practice query that will run on your CurrentWare SQL Database to improve performance of table load times within your CurrentWare Console. It will run the “exec sp_updatestats” command which is used to ...
I upgraded my CurrentWare to the latest version, do I need a new license key?
The transition from an older version of CurrentWare to a newer one is smooth as the key remains valid and there’s no need for users to re-register. It’s important to note that subscription keys are specific to each version at the time you register ...
Reclaim Licenses by deleting inactive computers
In order to maintain the accuracy and performance of the CurrentWare software, it is important to keep the list of client computers up-to-date. This involves regularly deleting computers that are no longer in service due to replacement or ...
Turning on Windows Notifications
Windows 11/10 provides notifications for unread notifications sent by different apps. If you wish to receive these notifications for CurrentWare, you can enable them by following this tutorial. You can turn on these notifications using the Windows ...
Can CurrentWare delete older data automatically?
Yes, you can set up CurrentWare to automatically delete older data such as URLs, applications, bandwidth, and device data. If you are running the default SQL Express setup, there is a 10 GB limit on data. An optimized database will improve the ...
Free up space from your SQL Express Database
By default, the CurrentWare install of SQL Express has a 10GB size limit. This means you can store up to 10GB of data on-prem without any changes on your end. CurrentWare will not automatically remove your data. You must manually set up the ...
How to Upgrade CurrentWare to the Latest Version
First time installing CurrentWare? Follow this deployment guide instead. Already have CurrentWare deployed and need to upgrade to the latest version? Here’s what you need to do: Back up your CurrentWare database Download the latest version of ...
CurrentWare Security Practices
CurrentWare is committed to the security of its platform, its customers, and their data. Here’s an overview of the security measures we take to keep the CurrentWare Suite safe. Authentication Security Password Protected: The admin console cannot be ...
Data Activity Reports
Data Activity Reports provide administrators with robust tools to monitor user data integrity, and server-client communication performance to ensure the server is reporting the most up-to-date data. Quickly identify users with missing data to address ...
Release Notes
Version 9.0.2 Jan 25, 2024 Live Capture – Remotely view employee screens and take real-time screenshots on-demand; combine with trigger-based and interval-based screenshots for complete coverage. (BrowseReporter) Timeline View – Get immediate ...