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Getting Started

Getting Started with CurrentWare
CurrentWare Overview
How do I start my free 14-day trial?
How can I get Trial Extensions?
Watch CurrentWare videos
Flexible Deployment Options
What are the limitations of the CurrentWare free trial?
What are the payment methods?
What are the pricing plans for CurrentWare?
Licensing Computers vs. Server Users
I have terminal servers and workstations. Do I need two licenses for each user?
Can I Purchase Licenses Online and use it Immediately?
Can I use CurrentWare at home?
How does the Subscription plan work?
Manage remote workers outside your network
Is CurrentWare hosted on-premise or on the cloud?
Is there a Cloud-Based Version of CurrentWare?

Installing CurrentWare

System Requirements
How do I install CurrentWare?
How do I install the new Web Console?
Client Deployment using Active Directory with Batch File
Client Deployment using Remote Client Install
Client Deployment using PDQ Deploy
Adding CurrentWare to your Antivirus’ Exclusion Lists
Adding CurrentWare to your BitDefenders Exclusion Lists
Install CurrentWare on private cloud platforms
Will CurrentWare work if someone is not connected to our network?
Managing Remote Client Computers outside your network
Which databases do the CurrentWare Server support?
How do I Setup CurrentWare with SQL Express
Deploy CurrentWare Client using command lines
What ports need to be opened on my Firewall?
Can I connect my client computers over IPv6 using Direct Access?
Troubleshooting Remote Client Install Failed Errors
How do I activate my CurrentWare licenses?
Can my users stop the CurrentWare Client?
CurrentWare Client Footprint
Integrating Active Directory (AD Sync) with CurrentWare
Installing CurrentWare on Microsoft Azure Cloud
Installing CurrentWare on Amazon Web Services (AWS)
Installing CurrentWare on Google Cloud Platform (GCP)
Terminal Server/Remote Desktop Services Compatibility
My computer is not showing up on CurrentWare after the installation?
WIll CurrentWare slow down my computers?
Client Deployment using Active Directory with .MSI file
Installing CurrentWare Server on Mac / Linux

BrowseControl - Web Filter

What is BrowseControl?
Control Internet access with BrowseControl
Whitelisting allowed websites
Set different Internet policies for different users
Block websites by categories
Reclassify website categories
Block Windows applications
Block malicious websites
Block network ports
Block certain file types
Schedule Internet restrictions during office hours
Using Timer and Internet Quota to set time limits
How do I look up a website’s category?
Block Windows 10 search bar
How do I restrict Internet access but still allow access to our local Intranet?
My users cannot access a website that is on the Allowed list.
Allow users to request access to blocked websites
Adding Gmail to the Allowed List
Adding Outlook or Office 365 to the Allowed List
Does BrowseControl work with proxy servers?
Reset winsock layers to fix Internet loss issues
Update the URL Filter with multiple websites
QUIC Explained – some websites not being blocked on Google Chrome

BrowseReporter - Employee Monitor

What is BrowseReporter?
Web Dashboards
Run Reports
Track users time spent on websites
Capture Screenshots
Track webpage titles
Track private browsing sessions
Generate a PDF report for specific computers/users
Track bandwidth consumptions
Saving activity reports in PDF format
Track Youtube bandwidth consumption
Set up Email reports
Set up Email alerts
What is Idle Time Tracking?
Exclude websites from activity reports
Track computer activities during office hours
How much data does BrowseReporter keep?
If my user deletes their Internet history, will BrowseReporter still track it?
Reclassify Categories for Reports
How is the productivity score calculated?
I am not getting any URLs in my reports
I am not getting any Bandwidth activities in my reports
My email report is not being sent?
What happens to the data when I delete a computer?
Troubleshooting Remote Screen Capture issue
Location Tracking
My database is getting big. How do I reduce the file size?
Chrome displayed a warning message when I am trying to run a report
How do I Disable Specific Tracking Options
Web Dashboard 6 Months Date Range

AccessPatrol - Data Loss Prevention

What is AccessPatrol?
Which devices can I control with AccessPatrol?
How do I whitelist external devices?
How do I Audit Device Activity?
Audit your employee’s USB file transfers
Can I block devices at specific times?
How do I Set Read-only Permissions for Devices?
Set different device restrictions for different users
Can I block specific file types from being transferred?
How do I get Email Reports?
Setting up Email Alerts with File and Device Activities
How do I temporarily allow device access?
AccessPatrol is blocking my users from charging their phones
Bulk Update Your Device Allowed List
How do I disable AccessPatrol’s device tracking?
Will the blocked devices be accessible when the AccessPatrol server is not running?

enPowerManager - Power Saver

What is enPowerManager?
Track users logon and logoff history
Delay shutdown until computer is inactive
How can enPowerManager control the power status of my laptops?
Can I set up a scheduler to shut down or boot up my computers?
Send a message to users during shutdown
My Computer is Not Booting up

Configuring CurrentWare

Accessing Web Console Over a Public IP Address
Configure Port Forwarding for Remote Workers (SQL)
How can I change my CurrentWare Web Console password?
Assign Operator Permissions
Redirect CurrentWare Clients to another CurrentWare Server
How to use Outlook/Office365 to send CurrentWare Emails
How to use Gmail to send CurrentWare Emails
Set password for CurrentWare Console
How do I move the CurrentWare Server to another computer?
How can I access the console from anywhere?
How do I connect CurrentWare to my SQL Server?
Create, Move or Delete PCs/User and Groups
How to set up CurrentWare to send Emails
Remove Unused CurrentWare Solutions
PC vs User Mode
Retrieve CurrentWare passwords
Copy Operator Accounts
Import Users from Active Directory
How to recover your CurrentWare Console password
Move the CurrentWare server to another computer with network SQL database
Configure Port Forwarding for Remote Workers (Firebird Database)
How to change your CurrentWare Client password
Securing Web Console with a HTTPS Certificate
Change the local Web Console access URL
Client Connection Validations through CurrentWare server manager

Maintaining CurrentWare

Release Notes
List of features available on Web Console
Perpetual vs Subscription License? What does it mean?
Can CurrentWare delete older data automatically?
How to Upgrade the CurrentWare Server and Client
I upgraded my CurrentWare to the latest version, do I need a new license key?
How do I enable automatic database backup?
How do I reduce the database file size by compressing?
How do I Backup and Restore my CurrentWare Firebird Database?
Backup and Restore the SQL Database
My database is corrupted. How do I repair it?
Transfer licenses to another computer
Uninstall CurrentWare
Update the console.currentware.app certificate
How do I migrate my Firebird database to SQL database ?
Is WinDivert safe?
How do I access the legacy desktop console?
Automatically add any new computers or users to Report Profiles
SQL Database Security & Best Practices

Troubleshooting

Troubleshoot Web Console Issues
Web Console Login Issues
Why am I not able to open a CurrentWare Solution from my Console?
SQL Server Database and Password FAQS
I can’t log into Web Console & I’m using Windows Authentication for SQL connection
Client Connection Issues – My computer is not showing up on CurrentWare
Website Restrictions on Google Chrome due to QUIC
Standalone setup
Upgrading the CurrentWare database using CWSM.exe
Troubleshoot Internet issues on Windows 7 with SPorder
Use cwBlockedURL.log to identify blocked websites
Run Netsh Winsock Reset to troubleshoot network issues
Configure Firewall Rule for Remote Client Install
Enable the Built-in Administrator in Windows
How to Resolve Licensing Issues
Troubleshooting Remote Client Install Failed Errors
Troubleshooting SQL Server Connection Issues with CurrentWare Server
Remote CurrentWare Console is unable to connect to CurrentWare Server using SQL database
BrowseControl is not blocking Internet
Active Directory importing and syncing is not working
Schedule CurrentWare Server Restart to Troubleshoot Issues

Home
Knowledge Base
Configuring CurrentWare

Configuring CurrentWare

Accessing Web Console Over a Public IP Address
Configure Port Forwarding for Remote Workers (SQL)
How can I change my CurrentWare Web Console password?
Assign Operator Permissions
Redirect CurrentWare Clients to another CurrentWare Server
How to use Outlook/Office365 to send CurrentWare Emails
How to use Gmail to send CurrentWare Emails
Set password for CurrentWare Console
How do I move the CurrentWare Server to another computer?
How can I access the console from anywhere?
How do I connect CurrentWare to my SQL Server?
Create, Move or Delete PCs/User and Groups
How to set up CurrentWare to send Emails
Remove Unused CurrentWare Solutions
PC vs User Mode
Retrieve CurrentWare passwords
Copy Operator Accounts
Import Users from Active Directory
How to recover your CurrentWare Console password
Move the CurrentWare server to another computer with network SQL database
Configure Port Forwarding for Remote Workers (Firebird Database)
How to change your CurrentWare Client password
Securing Web Console with a HTTPS Certificate
Change the local Web Console access URL
Client Connection Validations through CurrentWare server manager

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How to Block Internet Access
How to Monitor Internet Usage
How to Track Bandwidth Usage
How to Block USB Devices

CurrentWare vs. ActivTrak
CurrentWare vs. Teramind
CurrentWare vs. Workpuls

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