Using SPorder to Troubleshoot BrowseControl Internet Restriction issue

Only applies to Windows 7/8 clients. Do not perform this on Windows 10 clients.

Is BrowseControl not blocking any websites on your Client computers?

BrowseControl uses LSP to restrict Internet access.

To further troubleshoot your Internet restriction issue, please run a diagnostic tool called SPorder on your client computer.

When you run SPorder, you should see the following screen:

sporder-cwprovider

Your Windows Sockets Configuration must have the following condition for BrowseControl to restrict Internet access:

  • Three or more “CWprovider” entries located at the top of the list
  • A single “CWprovider” entry at the bottom of the list.

If your SPorder report is not the same as the above screenshot, the Internet on this computer will not be restricted.

To fix this issue, you will need to reset your Winsock:

  1. Go to Start Menu > type in CMD in the search bar> right click on it and select Run as Administrator)
  2. Type in Netsh Winsock Reset
  3. Restart the computer.

Step by Step Winsock Reset Instructions with Screenshots

sporder-cmd

1. Go to Start Menu > type in CMD in the search bar> right click on it and select Run as Administrator)

sporder-run-admin

2. Type in Netsh Winsock Reset

sporder-netsh

3. Restart the computer.


I still don’t see the cwProvider Layers?
If you are still not seeing the cwProvider layers in the first screenshot, you may need to manually create the cwProvider layers using the steps below:

Go to start menu > run > CMD > right click on CMD and select Run as Administrator

In command prompt type in cd\ to get to the root folder

For Windows 32-bit:
Type in cd windows/system32
Type in cwBcp32 i
Restart the computer

sporder-32

For Windows 64-bit:
Type in cd windows/syswow64
Type in cwBcp64 i
Restart the computer

sporder-64