Antivirus can sometimes interrupt with the functionalities of CurrentWare.
If you have any antivirus installed on your client computers, we would recommend adding the following CurrentWare files to your antivirus exclusion list (also known as exceptions list or allowed list on some antivirus).
For 64-bit computers:
C:\Windows\SysWOW64\cwAgent64.exe (64-bit OS only)
C:\Windows\SysWOW64\cwMetroClient.exe (Windows 10 only)
For 32-bit computers, replace file directory with C:\Windows\System32\